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April 2024 by Paul Friske
Great service and very knowledgeable
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September 2023 by Mary Lacy
Aaron was very helpful and very nice to hunt for parts that we needed to replace for our boat trailer. He looked for the best price for us.
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June 2023 by Priscilla Wyatt
Aaron was great he helped out a lot thanks so much you had all the parts I needed and I'm very happy
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October 2022 by Joseph Schaffer
Pretty friendly staff, pretty much every trailer type you can imagine. They gave a good parts selection too. You can also custom order here.
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July 2022 by Melanie Pavlas
Just want to share that they charge $125 to diagnose what service your trailer needs and that is not applied to the final bill.
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July 2022 by R W
Quality, price and service. What more could you want?
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January 2022 by Nathaniel Pedraza
Employees here are great! They are always helpful and quick with information needed for my purchases.
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October 2021 by Joseph Aaron
Buyer beware- this establishment reports to be an authorized agent of the manufacturer for the purposes of honoring a 1-year warranty, but they are not. Very rude individual by the name of "Erin" who claims to be the manager- I find that very difficult to believe. Refused to honor a very simple warranty claim. Buy elsewhere.
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June 2021 by Bill Denby
Just purchased a 12’ x 77” Top Hat trailer and had one of the best customer service experiences ever. Go see Aaron Blankenship for courteous, knowledgeable, and friendly help. Aaron spent time explaining all the features and benefits of the various trailers and worked with us to be certain we had the right trailer for our intended use. When it comes time to purchase another trailer, Aaron will be the first person I call. You should too.
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June 2021 by Sylus Asher
I called after trying to find a couple local mechanics that would install a tow bar purchased from a 3rd party like etrailer. Customer service confirmed that they will install but you have to leave your vehicle. I asked how long would the install would take and was promptly placed on hold while she checked the estimated time of completion and likely forgotten. If hold time is this long I’d hate to think how long a 5 min tow bar install would take
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June 2021 by Mike Barry
These guys are the BEST! If you are looking for great service at a fair price with honest answers - you came to the right place! The owner and manager (Aaron) have been a huge help to me with my trailers. His honest demeanor and ethical approach towards his work and clients is a rare quality these days. His willingness to do the job right and for a fair price are truly exemplary. I will continue to bring all of my trailers to Magnum Trailers in San Marcos! - Mike Barry
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February 2021 by PJ Riley
Great customer service and quality accessories. Haven't bought a trailer from them yet, but will look here first when I do.
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January 2021 by Mike N
I had gone on Saturday to purchase a trailer but the sale could not be completed. I was a bit disappointed on how it went Saturday and headed home. I did post a negative review before.On Monday I did receive a call from Charlie, the owner, and spoke for a bit and really wanted to see how he could help. I was already starting a transaction with another company with something similar but not what I really wanted. Charlie offered to drive from San Antonio, pick up the trailer and bring it to his San Antonio Location. He told me he would have it there by 2pm. At 1:40 I received a call from Charlie from his SA store letting me know my trailer was there. By then I had already called the other company to cancel. Speaking with Charlie was was just a great experience. He was truly concerned and can tell his dedication to his company and customers. I gave 5 stars for for going above and beyond.
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January 2021 by Kyle Johnson
Hands down the best customer service I have ever received at an automotive or trucking accessories outlet. Brought in my 15 year old custom boat trailer and left 15 minutes later with every part I needed to repair her to good as new condition. Exemplary service and attention to detail. Would give 6 stars if it was an option.
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January 2021 by Ben B
Super excellent experience! The staff was beyond helpful even though we walked in 5 minutes to closing. Super awesome crew! Keep up the good work!
