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September 2024 by Natasha Mukhina
Oils 10/10. Beautiful fragrances
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June 2024 by elena a
I had no idea this store existed but I popped in while visiting the outlets today. The girl working was very nice and helpful! Didn’t catch her name but I had a great experience :)
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May 2024 by Cynthia Brown
Abby made this an absolutely fantastic experience! I went in looking for a gift for my cousin, and Abby was extremely helpful. She provided me with in-depth information that helped me make the best choices. She was patient, knowledgeable and kind. And while was to primarily purchase a gift for my cousin, Abby’s engaging personality enticed me to make purchases for myself that I am extremely pleased with. Thank you, Abby for all of your assistance. I am local and I will be back!
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March 2024 by Sloan Enstad
Love this store! My family went in because my sister loves the hand cream products. When we went in we realized there was probably some balms that was offered that would help my eczema. Abby was the associate working that day and she was so informative and kind. She helped me choose a balm, an oil, and some other moisturizing products. We loved talking with her and she was amazing at explaining why each product would help me. Hope she gets some kind of praise from her manager because she was wonderful!
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February 2024 by Mauricio Villalobos
Friendly people at store
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April 2023 by Alicia
Some items in this store are expired
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October 2022 by Teodoro Perez Garcia
Very good personal hygiene items
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September 2022 by Cathy Winfrey
My auto fill for La Occitane products went off the rails with a Credit Card expiration date issue, and going to the website, as usual was unproductive.I decided to visit the store in The Domain in NW Austin in person.After discovering that La Occitane in NW Austin has closed permanently, I searched for an alternative.Despite reading the up then down reviews of service at the San Marcos Outlet, I headed south on I-35.I wasted time, gasoline and then there's always the pure "fun" of mixing it up with I-35 traffic!I found the store, with it's door locked-- a handwritten note taped to it-- "register down"Really!!??The products are quite fine-- but purchasing them has turned into a tour de force.Or farce.La Occitane in France: you've got some compounding problems which need to be addressed!Mark me as truly frustrated and unhappy long-time customer.
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August 2022 by Mary Ann Rangel
I wish more people knew about L'occitane. I love their products and this outlet store! Carlos helped me and his service was amazing!
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July 2022 by Alice Shaw
Love thr products but the employee was horrible and rude .we had to ask her to help us & she acted mad that she had to come from behind the counter. My cousin is in a wheelchair and couldn't reach something she wanted to see & the girl finally handed it to her but had something rude to say & was ugly to my cousin so we left.
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May 2022 by Estela Medina
Employees always very knowledgeable about the products available in store
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March 2022 by Michelle Collins
I love this store! I just wish they had more sales on the products ❤️
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October 2021 by Lauren Ewald
Male employee has been rude and condescending both times I’ve been there. No clue how he still works there the way he talks to customers.
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July 2021 by Trisha Agrawal
My family and I had such a special experience here. The two sales associates, Carlos and Nikki (I believe that was her name) were kind, patient, and engaging. We must have spent at least half an hour in that store asking them to explain every gift set and trying all the products and fragrances. They didn't once treat us badly for trying all the things and they explained all the sets, the deals, the scents, the purposes of all the items- all with a smile. We ended up buying a lot of items, and Carlos threw in so many free goodies for us that it must have been almost half as much as what we did purchase! If you're in San Marcos, you need to stop by.
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June 2021 by Joe Leal
Great quality stuff
