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April 2024 by Alec Dives
I took my truck to the shop in October 2023. They told me what was wrong with the truck, however they were charging an arm and a leg. Ended up still paying that just for them to tell me that there were more problems and wanted more money. Luckily I said no, and took it to a shop in Houston, but that shop has said that Reliable Auto used the wrong part to replace the broken part. Which in turn caused more damage to my truck than actually fixing it.
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April 2024 by Luckyboy Collins
I just came in for an oil change ready to go back home to Houston, but they checked my car and everything to let me know what I should fix, customer service is 10/10 I forgot their names tho but I will for sure be back to have improvements on my car.
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March 2024 by Sam Dilbeck
Needed a motorcycle inspection. They were fast even though I went around 11:30 during the lunch rush. They had me do blinkers and such so the didn’t even touch my bike. I’m okay with people touching the bike so it wouldn’t have bothered me if they did it all, but I know some people are particular about that so it was good to see they respected guys who wouldn’t want them to touch their ride. The bike passed. I was in and out in about 15 minutes because there were a few inspections ahead of me. Thanks guys.
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March 2024 by Kacie Rodriguez
I have been coming to this place for a few years and it is always excellent and very fast service!!! thank you so much
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March 2024 by Colleen Aguon
Quick, friendly service!
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March 2024 by Michael Hannum
Great customer service. They work to get you taken care of quickly.
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March 2024 by Luis Parra
Went in during lunch time for an alignment the staff was very friendly and professional and my vehicle came out really fast.
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March 2024 by Benjamin Sanchez
Service was friendly and reasonably priced. I would recommend you guys have a private office for customers to talk about high cost repairs/payment plans. I think asking someone what they can afford in front of all customers in waiting area is kind of embarrassing. I got to listen into this going on while waiting for my oil change. I felt pretty bad for the guy. Just my opinion. I would hate to have been in hospital shoes.
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March 2024 by Brenda A
Came in for a vehicle inspection, Anna was so friendly! had me out in no time!
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March 2024 by Lisa
Great experience! The staff here are very knowledgeable and helpful. I love the ride service they provide as well. I’ll come back here for all my vehicle service needs.
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March 2024 by Mary McGinty
Fast service
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March 2024 by Texas Ed
The folks at Reliable Automotive that I have personally dealt with have been friendly and helpful. They are punctual in doing their best to meet their scheduled completion of automotive work. The location is convenient for those living in San Marcos. I will return to Reliable for my automotive needs.
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March 2024 by Thomas Powell
Great service and communication.
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March 2024 by Sallie Devereaux
Professional, friendly, detailed diagnostics
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March 2024 by Channing Simon
Stopped in for a flat repair. Very friendly and professional. Luke helped me and even though they couldn’t repair the tire for liability reasons I was impressed with their service. I would definitely recommend them!Update 3/9/2024: I visited this location for an oil change and wheel alignment yesterday (3/8/2024) and they were awesome! Anna at the front desk was very nice and the guys did a great job. All the staff was very friendly and professional. The recent 1-star review was left by a Doordash delivery driver that was delivering auto parts (go figure). He got impatient because he had to wait his turn to be helped. Apparently, he didn't understand how a queue works.
