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April 2024 by Jennifer DeVilling
Some of my favorite jewelry has come from this designer!!
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March 2024 by Nicole
During my last trip to this James Avery location I was appalled to hear an employee accusing a colleague of stealing. She was so loud the entire store could hear. From what I could hear this young lady was accused of stealing a ring. I could tell she was upset and I would be too if someone was accusing me of theft….so humiliating. How dare someone do this! I will NEVER visit this location again.
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February 2024 by Christina Rangel
Was so disappointed , after repeatedly requesting my jewelry not be put in the pin finisher when i went to pick up my daughters bracelet i could tell it had been in the pin. I was told Oops and the associate must have forgotten to write it on the receipt . I will take my business to NB or Kyle from now on.
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February 2024 by Zane Hairell
I came in at 2 on 2/7 and was helped by genuinely the sweetest person! I didn’t get her name but she was so quick and really helpful in getting my rings fixed! Thanks again!!
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December 2023 by richard roman
Always friendly and helpful
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November 2023 by marc lopez
Very helpful and friendly with a good selection of items
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August 2023 by sam hubris
James Avery and their employees are EXTREMELY NICE! do NOT go to pandora the employees are RUDE and James Avery has amazing quality as well as a lifetime care with amazing employees!! You will never hear a bad story from this place! There amazing DONT BUY PANDORA!!!
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August 2023 by sameera hubris
James Avery and their employees are EXTREMELY NICE! do NOT go to pandora the employees are RUDE and James Avery has amazing quality as well as a lifetime care with amazing employees!! You will never hear a bad story from this place! There amazing DONT BUY PANDORA!!!
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July 2023 by Mark Jarman
I had my best experience ever. Alexandra melted my heart and had me leaving in tears. She went above and beyond and I was truly blessed to cross her path. She was just amazing. Thank you for everything you did. The hug was the icing on the cake.
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June 2023 by maryjane olmos
Great customer service very nice and friendly ?
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March 2023 by JOSE RODRIGUEZ
Bought A Claudagh ring here , It was A pleasant shopping experience..
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February 2023 by Julia Ferrel
My friend and I came to the store with our kids because we are mom's and need to take our kids everywhere with us. We were trying our best to keep the kids away from the showcases so they didn't leave their fingers prints on the glass, we were there for about 7 min looking and nobody ask us if we needed anything, then finally my friend ask for a bracelet and the lady that took care of us left with out saying anything, we thought that she was going to get it so we could pay, then she started taking care of another customer that had just arrived even though there was another lady there who could have taken care of her, after a couple of minutes my friend ask if she could pay the lady said she was taking care of another customer and to wait but she answered with an attitude, finally when she was done with the other customer my my friend approached to pay and we left the store not even a single smile the entire time , the bracelet was very pretty perfect for a gift but I don't know if it was because of the kids or because we were Hispanics but the customer service left a lot to be desired.
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December 2022 by Lucy Reyna
I just want to share that I had a good experience. Very nice and patience with my questions. I think her name was Paige. I didn’t finish my shopping, but I will be going back. Keep up the great work.
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December 2022 by Ashley
Horrible service. I tried using my employee discount since i work at a different location, and manager/assistant manager whatever she was did NOT let me use my employee discount? Didn’t even bother asking for my employee ID just told me i couldn’t use it there only in my actual store. Which is complete bs. Tall and blonde, and was very rude since she first attended me.
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September 2022 by Christina Roy
Alexandra the assistant manager will ho above and beyond to help her customers and she is very professional and sweet I would recommend her to everyone
