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February 2024 by STEVE-SPANKY- BLACK
Awesome experience... Very helpful and honest team over there... Went above and beyond to address my vehicles issues... Good quality work and now my only go to shop...
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February 2024 by Jason Kelleher
used wrong part on my car, had to have it redone someplace else after it broke down on me out of town.. i opened a claim and the coporate side of good year is just as horrible.. after using good year san marcos for a number of years and several cars i will never use a goodyear anywhere again
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January 2024 by Jeff Lund
Excellent service and trustworthy staff ! Highly recommend and will continue to bring my cars here !
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January 2024 by Thomas Hewitt
Used wrong part on my car, drove out of town and car broke down from faulty part.. said they wouldn’t refund due to the fact the shop out of town had to repair their faulty work in order for me to get back in town.. I’ll never use good year again
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January 2024 by KaeLynne Ybarra
I went in for a tire rotation and oil change, we were greeted by Daniel who was very nice and personable. He let me know it would be a little wait so we left and would come back when he let us know it was ready. Great place!
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January 2024 by Loretta Brito
Excellent service. Chris and Daniel were very knowledgeable and explained my predicament patiently. I highly recommend this location.Thank you.
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January 2024 by Lindsi W.
i should've listened to the reviews! my bulb to my blinker was out so i came in to see if they could replace it. first the man at the desk told me it would be $70 to replace. i thought okay whatever, and so we walked out to take a look at my car. he looked at it for about 5 seconds, went inside, and came back out to tell me "our technician thinks this is too hard, he refused service". ummm what? okay i guess?? he didn't even look at it?...then i went to o'reilly and all i had to do was buy the bulbs ($8) and the technician replaced it for free. this location seems scammy and lazy
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December 2023 by Soleil Cheek
Adam helped me out and gave great customer service on my two flats. They didn’t have my tires in the store but they were on it and ordered them in for me. The tires came within a day and they took care of them for me and worked with me. I will definitely be coming back here. They were fast, friendly, and care about their customers!
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November 2023 by Michael Druck
I arrived at closing due to long wait with my tow truck and Daniel went above and beyond to not only take my car in but prepare my car for intake and to expedite my service the next working day.Daniel further made sure to walk me through the whole process and helped me through every step.I am thankful for all their professionalism and care everyone took for my car and my own well being.5 big stars!!!!Highly recommend!!!!
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October 2023 by Sophie Harper
I really dread getting anything done with my car, but the two men that helped me today were so nice and helpful. The service was super quick and prompt and I felt they were honest about what I actually needed and what could wait :) would definitely recommend them to anyone!
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October 2023 by adrianna McCabe
Came for new tires and also asked for an oil change. They called me to say they could not align my vehicle because the tie rods were too rotted and absolutely needed to be replaced. I declined having them done, but they were kind enough to provide me with an estimate of $1300 for the work. I brought the car to my mechanic today (the next day) and he replaced the boots becuase they were worn, assured me the tie rods were completely fine and charged me less than two hundred dollars for everything. My biggest takeaway is to not let them do any work on your car and get a second opinion. I can't help but wonder if the tires were price gauged too after this experience.
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October 2023 by Kathy Freeman
I wanted to share my experience on repairs for my vehicle. I currently live out of town. Traveling to San Marcos my car made a loud noice, after checking I didn’t see anything ; however the next day the skid plate partially was hanging. My son recommended Goodyear, he received great customer service and was happy with his repairs on his vehicle. I did take my vehicle in to Goodyear and I also received fast, great customer service and left feeling safe as they made the necessary repairs. I’m very appreciative and grateful to the team at Goodyear in San Marcos Texas. Thank you very much.!
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September 2023 by Colleen G
Came in with a blown out tire and they were able to help me pretty fast! Helped me save money on less expensive tires, and understood when I couldn't do all the services they offered. I was soooo stressed when I walked in and the store manager and staff made me all that disappear pretty much instantly. Highly recommend this place.
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September 2023 by heidi nemets
I brought my daughter’s car in because the driver side window would not operate. Within a couple hours it was fixed and fully functional! I live in the State of Ohio, and our daughter lives in Texas. I had a lengthy conversation with the manager (I apologize for not remembering his name), and I told him how efficient and friendly and accommodating this Goodyear is. My husband and I feel very comfortable and confident sending our daughter and son-in-law to Goodyear. Coming from out of state it was very difficult to find a reputable car mechanic, and we thank you for your services and your friendliness. I highly recommend Goodyear, and i was very pleased and impressed with the manager!
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September 2023 by Clay Dumas
I had taken all my previous vehicles here for tires. I will not make that mistake again. I brought my truck here to have a tire patched and they told me they wouldn't do because they didn't feel comfortable doing it. I respected it and chose to trust them because they are the "Experts," right? After getting the tires replaced and paying I decided to see how much the tires costed because I felt like the amount I payed was really high for some street tires. I then come to find out that what I was charged compared to what I found online was a hundred plus dollar difference per tire. I decide to use Goodyear as my "Trusted Advisor" respectively in this matter and I wont again. I suggest price shopping and to make sure they give you a competitive offer.
