“Harrison was so helpful and took his time to listen and understand our needs in a mattress. He was extremely knowledgeable of the different features and wasn’t pushy with upselling more than we need. Definitely recommend him to anyone looking for a new mattress.”
“We walked in and Bill met us at the door with a welcoming handshake and a smile!! We thought we were going in to just buy a simple mattress, but Bill showed us what we were missing out on in a good night sleep!! Bill was very knowledgeable and answered every question I threw at him and he sold us on the Tempur-pedic brand!! . Bill sold us a bed that we wanted and we weren’t pressured into buying something we didn’t want!! We walk in that store with the basic knowledge of what we thought a mattress and a good nights sleep was and after meeting and talking with Bill, we walked out with a PHD in Mattresses and a Good Night Sleep!! If you’re looking for a new mattress, come to Mattress Firm and hit up William (Bill) and he will steer you in the right direction!!”
“Mattress shopping sucks. There’s 100 different models, 100 different terms salesmen use to try and say their models are the best, and you feel ripped off every time they mention a high price but can do you a deal by taking some off. I spent the last week reviewing every online store, every manufacturer, and every mattress store in Kyle looking for something I would consider a fair exchange. I should’ve started here. I walked in and worked with Clayton who not only gave me the pros and cons of each mattress, but also looked for any applicable deals/discounts without any need to threaten to walk out. I truly feel we were reviewing which mattress best fits my needs together rather than someone looking for an upsale. I ultimately do feel I got the best deal in the region from this store. If you do not include this store in your mattress shopping search, you’re doing yourself a disservice.”
10AM - 9:30PM
917 TX-80, San Marcos“I just moved into my new place and I have nothing. I came in and Zach not only sold me some basic + good furniture that was in my price range, he also helped me what I need to get for the next trip here. He went above and beyond. I am writing this, sitting on an amazingly comfortable chair”
“3June2024 Excellent shopping experience. Was greeted as soon as I walked I the establishment.
Such rare and beautiful things for your home and your imagination.”
“Our shopping experience with Ray as our associate was as good as it gets! He was warm, exceptionally knowledgeable and NEVER pushy! He and the store exceeded expectations!”
“Location is relocated to their warehouse due to rent increase and it's a little hard to find but worth the drive. We ordered direct from the catalog and got a great deal on delivery. The price was outstanding and these folks are really nice.”
“We absolutely love our rockers and table! From start to finish it took just over a week (around the holidays too). They are perfect and we couldn’t be happier with the quality. 10/10 recommend.”
“We purchased a couch from North Carolina Direct three months ago and found a small defect in the fabric. We called the store and a technician was immediately sent to inspect. He noted the flaw and that section of the sofa was promptly replaced with a new one. Later we notice the fabric was frayed on two cushions. Again a tech was dispatched and confirmed that shouldn’t happen with normal use. Gary (the manager) contacted the manufacturer - who wasn’t very responsive so he told us we could come in to pick out another couch of our choice! Everyone we spoke to was considerate, helpful and pleasant from the sales people (Kim Williams and Joanna Martin) to the inspectors, delivery crew and Gary, who made the final call.If we buy any more furniture North Carolina Direct will be our first stop! They stand behind their products and have exceptional customer service!”
“Buddy’s GM is such a good guy he went out of his way to ask if we needed anything . The burger is the best in town , better than any other fast food restaurant in San Marcos . 10/10 would recommend.”
“This store is fantastic with great prices! I've found some heavily discounted furniture pieces here. The staff is incredibly helpful—Renee, Briana, Stephanie, and Shelby all went out of their way to help me find a specific items I was searching for.”
“I visited several mattress stores and none of them were able to deliver my mattresses for a reasonable fee. Jon delivered two mattresses for me and gave me a great deal. I got exactly what I was looking for and was grateful for the good prices! His address is not the one stated on maps, he was very helpful over the phone and made it very easy and pleasant to buy from him.”
“Neutral in review. Customer service could be better. Each employee we've encounter seem annoyed/bothered when asking for assistance. Isles are mostly stocked but only when shopping mid week. We specifically make our day shopping and each time a request for hot dogs, staff simply state they're out or "it will take 20mins" Even when we've offered to return and still purchase (3) hot dogs, popcorn and drinks staff express annoyance. No friendly ness from many except cashiers that we feel forced to converse”
“I was trying to buy a stagg kettle and needed some coordination over the phone. The phone rep who answered me was helpful in getting it done and figuring out where it was. Sorry, if I was annoying.
Thanks again to the phone associate for sorting this out!”
8AM - 11PM
700 Barnes Dr, San Marcos“Shout out to the Starbucks and one specific employee with buttons on her hat, nicest barista I've ever interacted with, gave me recommendations and was so nice, Bee!!”
“Reny was amazing!!! She went above and beyond when a package was accedently delivered to this location and did everything to get my mail to me!! Always lovely to stop into this little target.”
“It's still pricey, but well, it's Pottery Barn. You might find good deals. You just need to be patient. The place is huge, so it might be overwhelming if you are not searching for something specific.”
“We went to Showplace Mattress & Furniture to look for a bedroom set. We were helped by both Joseph and Hugo. Both took their time helping us find a great bedroom set which met our needs and in our price range. We were very impressed with their friendliness and knowledge. We will definitely be going back as we have other furniture needs!”