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June 2024 by Joe Pacheco
Great staff and techs
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April 2024 by WLPJr
Not thorough at all. Took them 4 months and I still had to take our Cadillac to another body shop.
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April 2024 by Joseph Smithyman
Ernie’s provided me with an excellent experience. They worked on my car when no one else would, they were patient and helpful. The ultimately helped me restore my beloved vehicle. 10/10 definitely recommend
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March 2024 by John Ubernosky
Calibur collision sucks, Ernie's rules
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March 2024 by Moriah M
Horrible experience. They had my car for 5 months, never would call me to give me updates. The office personnel is rude and disorganized, when I would call they would never know the status of my vehicle and have to call me back which would take days at some points. Thelma literally laughed at me when I called to check on my car a few days ago and I stated it had be almost 6 months since it arrived at their shop, then she asked me to call back because she would forget to do so.
The original estimator Jimmy told me they would take care of my deductible but then never sent me paperwork of any kind and quit within a week or so of them having my car so when I showed up to pick up the car the office personnel had no idea what I was talking about and stated I would need to speak with owner who was conveniently unavailable.
After not having my car for so long, I just wanted to get out of there with my car so I paid the money.. then the lady gave me the wrong keys to a Nissan- I drive a Kia, I finally got my car and there is random part in my cup holder no idea what it is to, smudges of something nasty on my rear view mirror and I’m rarely certain my back window was not tinted to the right darkness.
They delayed getting supplements to my insurance company causing the process to take longer than needed and overall worst body shop experience I have ever had which is a shame because I had used them about 10 years ago and had great experience at that time but I guess they don’t value repeat customers.
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January 2024 by David Villegas
Took ernie to court for not completing the job he was paid to do back in November 2023. He admitted that he didn't put the parts on and said, " I'm willing to fix it." I still haven't heard from him since. Cant be trusted
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January 2024 by Melvin Barnett
I stopped in to get a quote while I was in town for business. For a fairly long scratch down the side of my black vehicle. I can’t remember the individuals name I was dealing with but, they gave me an outrageous quote of $500. I left and decided to wait til I returned home to see my local paint guy. My local shop said “wait a second” left came back a moment later with a rubbing compound and rag and took the scratch out in a matter of minutes. I strongly suggest not using this shop as they are a complete scam. I’d would seek work done else where
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January 2024 by Raelynne George
This company is in association with RGC Towing. They are in the business of scamming and manipulating college students into paying for towing and unwilling to take accountability when damaging your car while in their possession. Upon seeing my car after it had been towed, I noticed marks and dents on the rear bumper that had not been there before. Once showing and comparing photos taken by the individual who performed the towing, it was evident that damages had occurred while in the hands of this towing company. I was met with verbal aggression and hostility once pointing out the damages and denied a written policy that the company may have in regards to damages. In addition, I was also denied photos that were taken prior to the towing. A police report will be made. I highly recommend staying clear of this company.
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December 2023 by Steven Gil
Angelica made it quick and easy to get an estimate. Happy with the work.
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November 2023 by L Vill
This place is a scam. Took my car into Ernies Body & Paint due to auto accident. They charged the insurance company and the car is still incomplete after they called and said it was done. Now i cant get nobody from the shop to fix what they havent fixed or get money back for a refund. Seems like insurance fruad at this place
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November 2023 by ciana
Great customer service! Went in thinking I needed a bumper repair but It only needed to be pushed back into place. Ernie helped me instantly and free of charge. Would definitely recommend!
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August 2023 by Scott Ashford - Realtor
My son goes to school in San Marcos at Texas State University. We took his vehicle here for body repair after a minor accident. They did a great job in a very timely manner. People were very helpful and always nice to talk to. Highly recommend them.Services: Painting
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August 2023 by S Johnson
A great big thank you to this auto body shop for helping us during our time of need. Has an A+ rating with a Better Business Bureau. Highly recommend
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August 2023 by Sam Leitstein
This place is fantastic. They are modest in pricing relative to multiple other quotes I received in San Marcos, and everyone is extremely friendly. But above all, their work seems to speak for itself. absoltuely Recommend.
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August 2023 by WhatsH3rNames P3ts
I absolutely adore Jimmy!!! Soooo kind and just an overall great and happy dude! Very upfront and honest and 10/10 definitely recommend!!
