Direct Auto Insurance is highly praised for its excellent customer service and dedicated staff. Customers appreciate the patience, professionalism, and knowledge of the representatives, who go above and beyond to help clients. One representative, Eliana, was recognized for her efforts in resolving issues and making sure clients could stay with the agency despite challenges. Maria Angelica Jasso is noted for being very knowledgeable, friendly, and bilingual, making the process easier for clients. Erica Pavia received compliments for her genuine care, thorough explanations, and prompt responses, making the experience stress-free and enjoyable. Overall, the agency is known for its helpful staff who take the time to understand individual needs, explain options clearly, and ensure clients feel comfortable and satisfied with their insurance policies. Many customers highly recommend this agency for their professionalism and commitment to excellent service.
Lisa for direct auto insurance was a very helpful,super friendly in all a great experience thank you Lisa
August 2025
Was very pleased with agent that assisted me with insurance today.
February 2025
Im more than elated on the care patience and dedication of this rep thanks to Allstate left w. a mess and she took the time even if took her adherence out and prob her break !!! Great work and ty !! Be blessed !!
