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October 2024 by Mufasa YFB
Enjoyed the customer service!!! Very friendly workers! Wish they had the iPhone I wanted buuuutttt it was OK I got what I needed!!!
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September 2024 by Amber Rodriguez
Customer service was amazing Rachel helped and got the problem solved…
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September 2024 by Sarai Loya
We had a really good experience with Rachel she explained everything and gave us full information on questions we asked she had a very good positive attitude with her as we was still trying to choose what we wanted and she was very patient with us.
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September 2024 by Monica Rodriguez
I went into Cricket with issues with my phone. The manage that is there Rachel was very helpful and knowledgeable and kind. She got me into my new device and fully protected. She also took her time to help me transfer all my stuff to my new device. She had even showed me all the cool stuff my phone had and explained everything to where I understood. I truly recommend people to go to this store here. Even her employees were so sweet. They all make you feel important there. That will be my store from now on
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June 2024 by Ryan Sellers
Bad customer service. The people that work here should work are Arby’s.
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April 2024 by Ismael Reyes
I paid every month amd my phone has no internet or work I went into office explaining it.i called support from store with no help I asked for complaint number and was told there is nothing wrong for me to complain. If I spend 250 to use a phone for 1 month is not acceptable. How would you feel to give money monthly for no phone service does not make sense
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November 2023 by Gabe Kelly
Amanda was very nonchalant and was on tiktok during the whole visit. She did the bare minimum when it came to helping me.
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August 2023 by BlazeeTWO HOTT
There was a heavy set woman with a lip piercing and half of her nails off, she had vary bad energy she was also very disrespectful! Sooo unprofessional and rude. Im actually changing my carrier just to never have to deal with people like this!!!
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July 2023 by Michelle Furch
Went into the cricket at 7:45 pm I’ve had cricket for years and never had someone be so rude. From the moment we walked in the door she acted put out. We went to purchase an iPhone 14 Pro Max… Amanda said that my name was not on the account and so I said, I pay the bill every month and we want to purchase a phone. Pay in full… can we still purchase the phone and she said well I was going to sell you one until you got an attitude. I said so you’re not going to sell me a phone and make your commission? She said “I said what I said!” And I asked for her manager.. she said she was the manager.. I said who is your boss and she said we don’t have one. Very rude.. no reason to be this way to anyone.
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June 2023 by Christian Wilson
Abigail was so nice and friendly. She helped set up my whole family’s phone plan in under an hour!!! She was super knowledgeable and answered every single question my family had. I’m so glad I switched to cricket and came to this location?
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May 2023 by Robert B. Owens
They helped me by letting me charge my phone
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March 2023 by Joey Collins
Guy was a jerkLong hairLong beardVery lazy bonez
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November 2022 by Marcelo Hernández
I'm here to make my payment and you didn't help me
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October 2022 by Blake M
Joanne not only educated me.. but she let me educate her well past the sell. The "sale" was already done, &we were teaching each other.Cricket is actually on AT&tIn all of Texas in the deepest darkest crevices, AT&t or Verizon one of the other rarely simultaneously the two... WORKS!AT&t through cricket is cheaper AND works where I need it to befor real go take care of yourself & Joanne please.Corporate call me and you'll know I'm a unique genuine customer.NS!
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May 2022 by Severiano De Leon
Great place to get tech help