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November 2023 by Leah Olson
Michelle is awesome! Thanks for always being so helpful!
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November 2023 by Texas Ed
This Chase branch is relatively small and tucked away off the "beaten path" which I actually prefer. It has a small town vibe. The tellers and management are always friendly and welcoming. I particularly enjoy the fact that there is no waiting in a long line to be assisted. I am usually in and out in just a few short minutes. I am happy to be using this branch.
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July 2023 by David Rogers
Horrible service
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June 2023 by Barbara T.
Chase bank is awesome. I have banked with them for over 30 years. Any questions they have the time to answer my questions.
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May 2023 by Martha O.
sadly they never pick up the phone no matter what time you cal... and when you in the branch they just chatting!!!!
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February 2023 by Jamie Forgey
From the second we walked in, we were greeted by not one but two employees, a teller and the manager. Eron was our teller and he was extremely friendly and informative. During our teller transaction, we asked about the ATM after hours, and were not only informed, but also showed step by step how to access both ATMs available after hours. Check the Chase ATM review I left for exact instructions or go straight in and ask them; they will be happy to show you!! Eron took time with us and we greatly enjoyed our visit here! #GreatChaseEmployee
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December 2022 by Cassidy T.
I really enjoy this bank. Not sure what this other review is talking about seeing that no one actually said anything to them. Everyone is very friendly and helpful in answering any questions I may have. As a result, I keep coming back!
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April 2022 by Janel Butcher
Amazing customer service with a smile!
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March 2022 by Ricardo Velasquez-Castro
Been having issues chase for charging me too many fee. I been loyal to then for 10 years. But just got tired with bad customer service and stress they bring to solve issues. Hope someone see this thinks about joining chase.
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March 2022 by Daniel Navarro
Michelle was nice and very helpful
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December 2021 by Salman Bin Habib
The best bank in San Marcos. Right next to UAC, Texas State. The employees there are very friendly and helpful, and tries their best to resolve customer issues.The environment is hospitable, and low waiting time to talk to a manager or any other customer service.
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December 2021 by vanessa Ezzedine
Always helpful very nice
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November 2021 by Eric Chappell
If you're a small business owner DO NOT BE FOOLED. Chase small business banking is not a good solution for small business. Every deposit I make into the account gets put on a hold ranging from 4-10 days. Nobody at this bank can tell me why it happens or how to prevent it and after multiple times being lied to that it's "standard protocol" for deposits into a newer account and won't happen again, it continues happening. I am now trying to close the account and pull my money but have nearly $5000 being held in limbo and the "temporary" hold keeps getting extended. This is my first ever experience with Chase bank and it will certainly be my last. Will be going to a credit union or Wells Fargo where I hold another account and have never had an issue. Save yourself the headache and go to a bank that actually cares about small businesses.
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August 2021 by Chase Geiser (Cube)
Amazing experience
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February 2021 by Mars Dobbins
Even though my issue was not able to be resolved Michelle gave 100% to help my situation. Above and beyond work ethic and quality.
