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July 2024 by Camille
I would give this place no stars if I could, since I didn't even get a chance to do business. I walked in today with the intention of selling a silver chain to this place. I walk in, no one is at the counter. I go up to the cash register, and I see an associate looking down at their phone in the back. Then she looks up and sees that I'm there and comes to the counter. However, she is still looking at her phone. She did not once look at me. Her nametag read Sierra. After standing there for a minute, I finally had enough and said "Thank you for your time." That's when Sierra looked at me with a look of shock on her face. I decided to take my business elsewhere.
It was unprofessional of her to approach me while looking at her phone and not saying anything to me. At the very least, Sierra could have said "Hello, please give me one minute" or something like that. I am not waiting around while an associate is looking at their phone. Now I know not to do business here.
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June 2024 by Lezlie Pizana
There is so much good things I can say about this store! But I am going to sum it all up with a few words!!! This place rocks! ? Now if you have had a bad experience then it’s either you came in with an attitude or didn’t like with they were willing to offer! That’s on you! But I love how they are friendly and how each time i am welcomed and smiled at! Rather they are having a rough day or even if I am! The new Manager now, has really changed my perspective on things there now and I am very happy with Him and he’s crew!
Great prices great stuff and they do work with you!
Thanks Cash America team for a great job ya have and do very happy customer ?
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May 2024 by Douglas Brainerd
Sometimes great spmetimes they suck. Flip a coin.
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April 2024 by Darren Mayes
Great pawn shop. One of my favorite ones to go to. Nathan and Ray are great to work with. They always give me a very fair deal on everything I buy there. I never had a issue with service.
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February 2024 by Craig McCrary
They denied my 55-year-old girlfriend from buying a pistol when she has a completely clean background and almost perfect Credit Because they thought she was buying it for me when I was just letting her know which one was a good deal. I have background and firearms and they didn’t even ask me to run my background. They just said it was a.(their favorite new learned term) STRAW Purchase. I have sold multiple things there over the past month and have bought two items there in the past month and both of them did not work and I had to return them. We were dealing with Dustin and he didn’t even know what an FFL number was. Is he able to sell firearms and handle them if he doesn’t know what an FFL number is??? Why didn’t they want to run my background and why didn’t they run hers? Do they not support the second amendment? How are they able to sell firearms in the first place? He was telling me that that gun belonged to the store managers mom… I partially think that he wanted to buy the pistol after handling it in front of us and so that’s why he denied her purchasing it after I had left.
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October 2023 by Debbie Govea
I'm so pleased with your customer service Ben helped me n also put my 55' Samsung flat screen in my car..the only pawn shop I go shopping at ..continue your great service n absolutely great bargains
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August 2023 by hays county
one time i took a payday loan out to buy a single cigarette.
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August 2023 by A K
don’t come unless you want to be lowballed
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August 2023 by Mesiah Madrigal
Sold us a corrupted ps4 game. Going for a refund asap. Lucky my ps4 was ok after
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August 2023 by Tommy Rather
Nice staff Great Customer service
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August 2023 by Monica Sanchez
bad service.
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August 2023 by Miracle
The little guy is rude there.
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August 2023 by Christy R
Every time I come in here there can be 3 or more ppl working, but only one is handling customers. The rest are either starimg at their phone or juat standing there.
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July 2023 by Leticia B.
I normally visit this place to check out they inventory and today a new employee asked me for an ID just to show me a James Avery bracelet I thought it was ridiculous they had never requested it before for just to see it !
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July 2023 by Nick Nick
I went in the other day and it was amazing! The employee helping me was fantastic his name is Ben I believe and he explained everything as far as getting a warranty and getting exactly what I wanted. I will definitely be back because of his great customer service and knowledge. Please move him up or give him a raise he is very professional and passionate about helping each and every customer he works with!!