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June 2024 by Livm
The team at autocraft bodywerks is amazing. Edgar in particular will go above and beyond to make sure everything is done correctly and that you are accommodated with all your needs. I really felt taken care of. The repairs they do have lifetime warranty which makes me feel confident if there were any problems to arise in the future. My windshield was completely smashed and the side of my vehicle was dented all the way in from a curb and they were able to make it look brand new. I appreciate the help and service provided.
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May 2024 by Alex Pasternak
Took my car here after the hail storm and their customer service was wonderful. Car ended up getting totaled :(. Great communication and friendly service. However please do be aware that they charge above average rates for admin, inspection and holding fees, and my insurance (Geico) would not cover all of what they were asking for. They were going to ask me to pay $900 for my car out of pocket just for those fees, beyond the $1,000 Geico paid them. Not cool! But after talking with them briefly they waived the fees, so they are a reasonable shop. Just check your fee coverage I guess. Their waiting room also leaves a little to be desired (get some plants in there or something!), but folks are great and very profesh!!!
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May 2024 by Adelina Wake
A+ customer service! Autocraft Bodywerks found the solution to a problem that we had with our Tesla, due to a misdiagnosis from the Tesla Service Center. Edgar and his team were able to get the car in working order, something that the Tesla service center couldn’t do. Edgar listened to our concerns and made our awful situation better. They really do care about their customers. And the car looks beautiful — great job Edgar and the rest of the team!
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May 2024 by Raquel Maestre
Brought my truck in for a complete detail and I GOTTA SAY BEST WORK IVE GOTTEN ON MY TRUCK!!!!! HIGHLY RECOMMENDED!
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April 2024 by Daniel Jimenez
Edgar and his team at Autocaft Bodywerks did an excellent job with my truck. The quality in their work is outstanding. I feel like I have a brand new truck again! Very professional, trustworthy, and great customer service. Highly recommend to anyone in the San Marcos area.
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April 2024 by Keith Bridgeforth
Exceptional customer service! I was never left guessing the status of my car. I'm very pleased with the quality of work.
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April 2024 by Leo
Are you kidding me???
I couldn't believe we had one of these fancy shops here in town ?
Edgar and Noel are no joke man! These guys ARE THE GUYS!! Huge thanks to the Craftteam and I will recommend to all family and friends :)!
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April 2024 by Michael Melton
After a couple of rough experiences with other body shops, I brought my Lexus to Autocraft and I am very glad I did. Edgar, Amy, Sondra & the detail team were fantastic.
They listened to my concerns about previous work that had been done elsewhere, and were careful to note my concerns regarding custom components on my vehicle.
Autocraft maintained clear communication regularly throughout the process and were on the ball. The way that I got my vehicle back it was evident that everybody involved works with pride in their craft. I take pretty meticulous care of my vehicle and have high standards for workmanship. These guys returned my vehicle cleaner than it’s ever been, inside and out. Amazing work. I will not use any other body shops in the future.
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April 2024 by Chris Barsalou
Fantastic experience getting our Rivian R1S fixed after being rear-ended. Estrella was great managing our expectations in the process and timelines. Originally estimated to take 3 weeks, we received our R1S back in a little bit more than 2 weeks. Pretty special since parts for these cars can be hard to come by. They are an official Rivian approved body shop. Why we trusted them with our vehicle is that they have trained staff to reprogram the numerous sensors on the car. This saved us days, because other shops would have to take the vehicle to the Rivian service center for reprogramming. Upon pickup, the car was detailed, and looked brand new. Great honest people who tailor auto body work for EVs.
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April 2024 by Maricela Saldaña
I have never seen my van this clean, many thanks to Estrella and her team at Autocraft Bodywerks in San Marcos. They left it like new, I recommend everyone for the best service.
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April 2024 by lesley diaz
Edgar and his team did an amazing job on my truck!!! I couldn’t be more happier with the results. I drove from Austin because I knew I could trust his word. My truck is ready for the weekend and feeling brand new! Thank you to the best body shop! I am definitely recommending to my friends and family.
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April 2024 by shawn buckhannon
Autocraft Bodywerks did a fantastic job of repairing my Tesla. Car looks as good as new and the work was completed much quicker than anticipated. Estrella did a great job of keeping me informed and even providing pictures. Car was nice and clean upon picking up, hopefully won’t have to do any more body work on my Tesla,but in the event that I must I will definitely use this company again. Thanks for taking good care of my car.
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April 2024 by Ricky Saldana
Edgar and his team did a PERFECT job with my car, I couldn’t be more appreciative towards them! Drove all the way from Austin because I knew I could trust them! Didn’t have to wait long and have never seen my car this clean since I got it! 10/10 recommend and I will definitely be coming back! Thank you Edgar!
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March 2024 by brian morton
I brought my Model y in for repair after damage to the back and when it comes to providing top quality and customer service, Autocraft Bodywerks is #1. Not only did my car look like a brand new car with a full detail, during pick up Edgar and Estrella greeting me with refreshments while I waited. To top it all off they took care of returning my rental for me. Great experience and top flight customer service.
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March 2024 by Chris Curry
Great communication attention to detail timely service. Highly recommend.
