“I recently heard about the short term, high-yield CD offer from Cocoa, who is the epitome of customer service at First Lockhart, National Bank, San Marcos. The 27 mile drive from my home was worth it, as this quaint bank with its friendly employees was very welcoming and helpful. Tiffany provided me with all the information needed and assisted me in opening a Certificate of Deposit. I had a very positive experience and can see myself doing more business here in the near future!”
8:30AM - 5:30PM
1941 S Interstate 35 #105, San Marcos“The ladies (Rubi, Mary and Gracie) at this location are amazingly friendly, knowledgeable and always take care of their customers. Doing business with them is always surprisingly easy as compared to other loan places I've used in the past. I would recommend them to anyone wanting a loan for any purpose due to the simplicity of the business they conduct at this location.”
“Aspen is an absolute pleasure to have helping me manage my affairs. From walking me through the two-factor authentication system to never failing to provide a great customer service experience that keeps me coming back time and time again.”
“One of the best banks I've had a pleasure doing business with. It's been a year at this branch and Sandy and all the other employees have gone above and beyond for me and my husband with our banking needs. You all are awesome!!! Thank you all!!!”
“Fantastic service. Walk in the front door and you are greeted by a teller that will go out of their way to help you an make you feel at home. I haven't been in there in over 18 months and the I think bank manager walks out and greets me by name”
“This Chase branch is relatively small and tucked away off the "beaten path" which I actually prefer. It has a small town vibe. The tellers and management are always friendly and welcoming. I particularly enjoy the fact that there is no waiting in a long line to be assisted. I am usually in and out in just a few short minutes. I am happy to be using this branch.”
“This Chase branch is relatively small and tucked away off the "beaten path" which I actually prefer. It has a small town vibe. The tellers and management are always friendly and welcoming. I particularly enjoy the fact that there is no waiting in a long line to be assisted. I am usually in and out in just a few short minutes. I am happy to be using this branch.”
“We needed a document Notarized in a hurry and Lori was able to assist us and was so pleasant to speak with. Would definitely recommend working with her at this location.”
9AM - 5PM
1190 Thorpe Ln, San Marcos“I've had UFCU for over 10 years now for multiple loans and multiple accounts. They have always blown me away with their customer service. This recent visit was to set up a couple teen checking accounts. Chris was super patient with the multiple requests we had, took care of everything and even did a little educational session for our kids on checking and savings accounts, over drafts and how to balance an account (at our request). He gave them each his card and said he'd be happy to answer any questions in the future. How many people can say that they "love" their bank? I can!”
“I had an issue arise on a couple of occasions that caused some frustration. Amanda the manager came and handled the situation with fantastic professionalism. The issue came up again and I spoke to someone on the general number who was helpful. Amanda took it upon herself to call me personally to explain the situation and make sure I knew proper steps to ensure there won’t be an issue again. The issue was already resolved, she took the time to call me to confirm and explain everything. I would not be banking with A+ without Amanda. Excellent attention to customer service.”
“Very transparent! Competent staff! Daniel, who is one of the account managers at the branch was GREAT! I came in to sign up for a business account, Daniel and her staff prepared the necessary paperwork quickly and correctly. I was in and out in 20 minutes. Also outstanding rates on loans. Very professional. Thank you!”
“Thank you to Ms.Ross for helping clean up the mess of our account getting hacked. There was alot to fix and she did it. This is why we have been with RBFCU for over 20 years. Thank you very much.”
“Really nice and friendly employees who are good at their jobs. I haven't found myself having to wait very long either. The building is also beautiful to look at from the inside.”
“I was a little hesitant to go to this location because of some of the negative reviews but I thought I’d give it a try since it was the best location for me. I must say, I was very pleasantly surprised that I received such prompt and friendly service.
Leah took great care of me and even though the location was busy, she never made me feel like I was being rushed. I left the bank a happy customer.”
“A bank is kind of the last place I expect to get warm fuzzies. This place, though! They even remember my kids’ names. I love y’all. Thanks for being consistently awesome.”