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“Store Manager Marco was really helpful great service great attitude made me feel comfortable since I walked in. He helped me solve my problem. Super recommendable store.”
“Felipe Sanchez is the best sales man I’ve ever meet. He really took care of me when I went to buy my cell phone and he gave me the best service. So happy with the customer service he provided me.”
“I just went to this place 15 mins ago and I will leave this review here just in case anybody else reads reviews like me before going to almost any place.The gentleman that was at this store was very helpful I went in at 3:18 P.m. and I asked him how much he would charge me to fix my iPhone 11 and he gave me a good price to fix it and he said I'll have it fixed for you at 4:00P.m.Well I was there waiting and he had my phone ready at 3:58 The customer service I had was Amazing Definitely I super recommend.??✨Now in SpanishI went to this place 15 minutes ago and I will leave this review here in case someone else is also the type of person who reads reviews like me before going almost anywhere. The gentleman at this store helped me a lot to get to this place at 3:18 P.m. and asked him how much he would charge me to repair my iPhone 11 and he gave me a good price to fix it and he told me at 4:00 I will have it ready for you. Well then wait and he had my phone ready for me at 3:58 exactly The customer service they gave me was spectacular, I definitely recommend it ??✨”
“Came in because my android auto was no longer working. I figured first stop here before I go to the dealership which takes forever! I spoke with the manager and she was able to find a fix on Google for me even though it had nothing to do with my phone. A+ customer service!”
“I went to boost trying to get my phone fixed. Instead I walked out with a brand new phone. Luis was the greatest! he got me a new phone that worked well with my budget and was very informative on the new phone I bought. I recommend anyone out there that wants a new phone. This is the place to go.”
“Sarah was very helpful when serving my wife and I. We came in thinking they were a corporate facility- this store is am authorized dealer of At&T.However. Sara tried very hard to fix a problem we had directly with AT&T.The more and more I see how our corporate structures have changed, the more I realize how much civilians work to keep large companies Name or brand in good standing.Its the direct people who make a difference. Never the Brand.Sarah did more for me today while I was in the store than what AT&T did for me on the telephone. Excellent customer service skills! Thank you for your efforts.”
“I want to thank David C. from this location for the wonderful customer service! I’ve had the worst experience with an ongoing backend issue with my line, that no one in customer service has been able to figure out (3 tickets submitted & nothing). It was very frustrating, but David explained options, plans and went out of his way to call customer service while I was in the store, and after research they were able to assist. The staff in the store was also super friendly and had great interactions with everyone in the store, I was very impressed. I will never shop at another T-Mobile location, this team was the best!!! I highly recommend them! ???
I will also add that in a previous visit Mykel and David H. were super friendly, apologetic and tried to assist with my ongoing issue. I will say again that the entire staff that was in the store when I visited on 6.27 were great!”
“I had went into this store recently to get see if i could get a better deal than my previous service, Sarah helped me out and got me a phone plan i was comfortable paying while also getting a free phone.”
“HELLO I JUST WANT TO COMMENT THAT IN THIS LOCATION THEY WERE VERY KIND AND PROFESSIONAL THEY HELPED ME WITH ALL MY PROBLEMS AND I THANK THEM FOR EXCELLENT SERVICE ASK ABOUT YOUNG JORGE HE IS AN ONEST PERSON AND WITH VERY GOOD CUSTOMER SERVICE THANK YOU”
“I was helped immediately and Chris was extremely helpful and polite in helping to completely resolve my issues with phone to phone transfer.
Both representitives were extremely helpful and knowledgeable.”
“The girl Ivonne from this Metro helped me a lot, very kind and good person. I got him to help me transfer my information from one phone to another and without hesitation he helped me. Even though I didn't buy the phone there in that store. Thank you so much.”
“We were greeted by the manager and he lead us yo work with David. He was extremely knowledgeable and very happy to help us. I've never had better service at any other verison store.”
11AM - 4PM
9417 Alameda Ave Ste E1, El Paso
Mobile Phones
“Shoutout to the manager Ivan for making my switch from T-Mobile to Cricket a piece of cake! They were so chill and helpful throughout the whole thing. Highly recommend! ???”
“Believe it, my people, the extraordinary treatment they have given me, I especially want to congratulate Domenic and Alicia. Thanks to them, my incorporation with this company has been excellent and I hope that the telephone service is excellent!”
“I had the pleasure of being assisted by Joey on my recent purchase of an iPad. His attentiveness, knowledge of the products, and overall professionalism was everything you want in an employee representing your company. I will most definitely be making future purchases from him!”
“I have been a Cricket Wireless customer for over 20 years. Today 24SEP21 was the first time I really felt valued as a customer. Chris, assisted by Jay, helped me with my phone problem. They went above and beyond what I expected. They were honest, respectful, courteous, and professional. I highly recommend this location to all. I know Cricket customer service has a bad reputation, but Chris and Jay provided service that was second to none. Thanks!!”
“Miss Celia attended to us with courtesy, kindness, speed, and explained to us very well how to program and use the new cell phone. Excellent service, very good person.”
“Went to this location asking for prices and ended up with new phone, tablet, internet at home and even a huge speaker for a low price!! Will def come back with Alfredo!”
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“Went in yesterday to purchase a phone case. I walked out with a case and glass protector at a GREAT price. Both the girls working were very helpful and friendly! Janet the manager was amazing! I will definitely be back to this location!”