Lowes-Ace is a locally owned and operated Ace Hardware that defines excellent customer service and feels like a true neighborhood hardware store. Reviews consistently highlight it as a favorite, with many calling it top notch. The staff is described as amazing, awesome, super helpful, friendly, and outgoing. Customers report always being greeted and receiving immediate, personal assistance, whether finding obscure parts, dealing with odd issues, or simply locating an item. This service makes trips quick and easy. The store is well-staffed and offers a convenient shopping experience with a wide range of products across multiple floors, from hardware to home goods. The team lives up to the "Helpful Place" slogan, with specific praise for the Store Manager and the entire team's great work. This commitment to helpful service creates good vibes and inspires strong customer loyalty.
Great work being done by the Store Manager and Team! Anytime I walk into this location, I am always greeted and asked what I need help locating. It is such a blessing to receive such great customer service in this day and age. I look forward to remaining a loyal supporter of this Ace Hardware. Great job!!
March 2024
Great work being done by the Store Manager and Team! Anytime I walk into this location, I am always greeted and asked what I need help locating. It is such a blessing to receive such great customer service in this day and age. I look forward to remaining a loyal supporter of this Ace Hardware. Great job!!
November 2023
This place always defines what Customer service should be. You can attest to ownership/management because there's never been a time where they were understaffed either. Although they're a chain, this particular store always feels like the local neighborhood hardware store.
