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March 2023 by Rodolfo H.
Scheduled appointment for 2:00 pm, because according to them it is quicker when you schedule an appointment, however they dont know about honoring the appointments they schedule. They think its funny when you ask what the use of setting an appointment was. I left there at 4 pm, last time I was there it was quicker and the employee told me my parent had purchased some service that their Oil Changes were covered for so lng, today they couldnt find anything. Talk about shady practices. Wont be going there in the future or buying a vehicle there again.
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February 2023 by Karla Valdespino
They gave me a 2pm appointment. At 3:30, they told me I should bring it back another day. There is no communication or care here. Go to a different service place!!
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February 2023 by Mario Urbina
Gillman Chevrolet San Benito parts department great job getting my parts! Thank you!
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November 2022 by Erik E.
I think we need to start suing dealerships to get them to understand that leaving customers without a car saying everything is ready and then saying oh we sold it before you got here but still have us go and claim miscommunication was the issue is definitely not right. Plus I have proof.
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June 2022 by Roberto M.
I scheduled a visit to have my front end worked on, I new it needed it, I was routed to Mr Candido and after explaining to him what the vehicle was doing he actually had the vehicle gone through meticulously by his technicians and found root cause issues that two years ago were ignored, I just found myself paying for a bandaid over and over. Now the vehicle handles like it did when my wife and I bought it seventeen years ago, that's how much work it needed. I new it was going to cost a pretty penny but I also new it was at a critical level. Mr Candido and Gilman Chevrolet went above and beyond the call of duty and I can't thank them enough. The times are tough and everyone is watching how to spend their hard earned money wisely... Gillman Chevrolet gave me my money's worth and I'm able to keep my 03 trailblazer a little bit longer...thank you Mr Candido and the group of technicians Gillman Chevrolet has put together.
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April 2022 by Manuel G.
Pay attention to numbers. Sales guys did a great job. Management? Not so hot. Found a car we were interested in and first the sales manager (they do all the numbers after you sit down and talk about a purchase) tried overcharging us on a "mandatory" cleaning package with a bogus warranty. $2500. Then he tried giving us less than HALF of the blue book trade in value for our fairly immaculate truck. No accidents, clean history, etc. I literally laughed out loud. Then magically the "mandatory" $2500 fee turned into $500. Barely budged on the trade in value, saying that because he had "the same model of truck here and it's hard for him to personally sell." That's a YOU problem and doesn't affect the market value of MY vehicle. They have an overpriced listing for the same model, with large portions of paint missing from the body. I showed them other offers I got for the truck, proving how silly their numbers were, and the sales manager basically started telling me that I should go with the other dealers instead. Really? No wonder you have so many vehicles you can't sell! That guy had no clue that I was ready to pay cash for a vehicle, even if we didn't get the trade in numbers we were looking for. But after continuing to listen to this manager just pull stuff out of now where (and somewhere), it was clear that he did not want our business and just put us off from the first BS price breakdown sheet he willingly gave to us. Be very very very careful with this place.
