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August 2024 by Adolfo Torres
So easy to work with! Great communication, the entire process. Cruz was extremely helpful and professional. Very flexible with their schedule and offered local pickup service. Most certainly returning for all future services here.
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August 2024 by Manuel Garcia
Took my truck in to get a level kit installed. When I returned I observed the service tech using an impact wrench to tighten the lug nuts on the truck. The service manual states they should never use an impact wrench to tighten lug nuts but to instead use a torque wrench set to 150lbs. I immediately asked them to stop what they were doing and to call the service manager. The service manager immediately corrected the situation, removed all of my tires, personally inspected the lug nuts for damage, inspected the lugs for damage, and observed the completion of my service. It was the service managers response that kept it from being a one star review. Other things were said that were of great concern (not to me) but I’m going to let the service manager handle that side. Will be coming back.
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July 2024 by Noe Alfaro
Fast service. Very clean environment. Great coffee. Gentlemen at the desk answered all my questions.
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July 2024 by David Ervin
Boswell Ford provides the best new car buying experience you can find anywhere! Entire staff provides the highest quality of service seldom found at any dealership!
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July 2024 by Daniel Cardenas
Was very happy with the help I got from Daniel and all the other parts department members to get the parts I needed for my escape. Daniel was nice enough to go out and put the parts on my escape especially cuz I have a bad back and would not have been able to do it myself thank you
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June 2024 by Samuel Flores
Quick and easy, oil change and tire rotation. In at 7:00 am, out at 8:00 am. Technician and Service
manager provided outstanding service. Definitely recommend Boswell Elliff Ford service department, 5 ? 's!!!!!
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June 2024 by osvaldo garcia
Had a good experience again at the Boswell Eliff dealership. Went in for an oil change and state inspection. All were friendly & professional. Best of all, since I am a regular Ford customer, I used my Ford Pass Rewards to pay for the service. No money out of my pocket. Thanks Boswell Eliff Ford.
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April 2024 by Cynthia Vargas
Took my car in for an oil change. It was fast and very convenient. I was treated very well. The staff was friendly and professional. I will definitely go back. I recommend their services.
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February 2024 by Robert Munivez
Mr Stillman the salesman was very professional with one minor problem with the charging system but I ll fix it.
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February 2024 by bob Wipp
Was in there for an oil change today. Great service in and out 35 minutes.
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February 2024 by Patrick cooney
You should tell your young GM that if he wants to sell vehicles, he should never, EVER downgrade a Customer's trade vehicle to the Customer. No matter what. Turned me off and I walked away. Maybe he thought I wasn't serious about trading my Range Rover. Had he not done that, I would have bought the 2023 Toyota 4Runner from him. As it was, I went straight to the Toyota dealer from there and hrs. Later walked out with this one. They did not bad mouth my trade to lower it's value and gave me great deal.
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January 2024 by James Fleming
No cargo vans realy
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November 2023 by Matt Hume
Great customer service at the parts department. Needed a dealer part only and they was on it super fast. Got it installed and works great. Many thanks to the parts team.
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October 2023 by Jose Peña
If I could I would give them a lower score but it will not let me. They are liers, rude and if you are a female they act like you don't know anything about cars. We took our truck in to get oil change and we told them that we wanted the works as they call it. They should of top all fluids, check the brakes, check the air pressure on the tires and all air filters. I had taken out the air filter that under the hood to see they really checked and took out some of the air of the tires right before we got there. When we pick up our truck the salesman (Scott) told me that my breaks were fine, they had put air in the tires and the air filter that under the hood was was a little dirty so he had them just blow it out . My wife tried to ask him how did you do that if my husband took it out before dropping it off, but he was rude and interrupted her before she could finish and said the total was so much and let me talk to your husband sweetie. I asked him you check the air filter and he said sir I personally saw it I was so mad that I stayed quiet because I didn't want to cause a scene. The salesman Scott should not be working in a place like that because he lies to people straight to there face. When I called and spoke to him he gave me an attitude and and told me why I would take off the air filter if they were support to inspected it, he never said I apologized please bring it back so we can correctly do our job. When I called the second time I spoke to his manager and he said that he would talk to him but he never ask for my name what vehicle I had taken in or for the salesman that I spoke to so I don't know how he knows who I was or what person I was talking about. He even laugh at me when I was telling him what happened. He never said bring back the truck so we can make sure we do what you paid for.
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October 2023 by Mary Gonzales
Very Friendly!!!!
