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August 2024 by brittany mcmullen
Whoever answered the phone on today 13 of august was really rude. Everyone doesn’t know everything when they call that’s why we call. Customer service goes a long way. He either needs training or a new job he enjoys because having attitude is not professional when someone is trying to get clarity on a vehicle. So I don’t recommend to anyone that likes at the very least decent customer service.
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August 2024 by Gilbert Chavez
The guy that works at the front desk is very unprofessional rude and loud . I’ve been to this place a couple of times and both times just rude and abnoxious human being. I’m so surprised he still has a job. I’ll never go there again. I rather take my car another place that would appreciate the business!
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August 2024 by Josie Laurel
If I could give this place a zero I would. DO NOT TAKE YOUR CAR HERE! My oil change turned into a $300 transmission job because they drained the wrong fluid and over filled the oil causing my car permanent transmission damage. Which according to the dealer would cost me $4,000. Leo you disrespected me by hanging up on me after the service when I called to speak to a manager saying you had no time to talk to me. Called me “ hun” which is unprofessional of any business and refused to take responsibility for the error of your mechanic. You can put your head in the sand all you want, but we both know who caused this damage. ************************************
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August 2024 by Mark Gonzales
Considering having my vehicle leave me stranded was not a great experience, having my vehicle serviced at West Car turned me day around. Shortly after having my Jeep towed in for service I received regular phone calls updating me on the status of the diagnosis and repair. I was able to pick up my vehicle in leas than 24hrs after it broke down and the cost of repairs was fair and professionally done. I highly recommend West Car and will be taking my vehicle to them for regular maintenance and major repairs moving forward.
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August 2024 by Hunter Hickman
They do great work and are friendly! Always openly communicate the status of work being done and work possibly to be done!
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July 2024 by Kaycee Jones
Again Leon is so rude . I will never go here again and I don't suggest this place to anyone. Fix your attitude Leon
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June 2024 by Flaco Jimenez
TWO THUMBS UP....
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June 2024 by Gustavo Martinez
Walked in at 5:15 and the guy said we close at 5:30 and can’t change your oil because it takes 6 minutes to change. Didn’t make any sense to me. As I walked out the door the guy mumbled something under his breath and a customer told him that was so rude and he denied saying anything. Not ever going back because of their lack of professionalism.
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June 2024 by Daniel Pedraza
Oil change fast in and out
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May 2024 by Gatita M
My husband of 36 yrs passed 2 yrs ago, my car has been my home since, i do not consider myself homeless. I know how some mechanics take advantage of women, this place came highly recommended & they did not disappoint. I will never go anywhere else. Leo is very patient & understanding, he will take his time & explain the problem & answer every question i may have, most importantly he is very honest & respectful.
Ladies this is the best mechanic shop for us. The prices are not extreme either.
Thank You So Much Leo & Your Team.
Blessings ?
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May 2024 by Tori Martinez
Very professional
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April 2024 by Sonia Montero
Great place to go to. Friendly, very knowledgeable, and great service.
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April 2024 by diana martinez
Very happy with service Leon was very helpful and professional
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March 2024 by Jay Benavidez
We’ve been coming here for 6 years now. The customer service and honesty has been the best part about this team. Leon is one of their employees and he does a great job at explaining everything. This is definitely the place to go to if you’re looking for a trustworthy auto shop!
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February 2024 by D Vasquez
Awesome service every time I come here! Fast , quick, friendly!!
