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June 2024 by Courtney Frasier
Having the drive through close at 5pm is super inconvenient. Most banks (drive through) are open until 6.
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February 2024 by Gary Weinman
Always helpful.
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October 2023 by tania kaur
Called and Joe was able to answer my questions over the phone. This location has been my go to since the Stone Oak location closed down.
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August 2023 by BEN TAMAR
I'm tired of this bankThey charge fee for everything you do but to have bankers at the branch it is to much to askI can't make an appointment for something I did not anticipate sometime business owner need quick responseWells Fargo you making Billiards of dollar two more bankers at each brench won't kill you, but definitely give a better customer service.
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May 2023 by Human Metrics
✅?AMAZING SERVICE BEETWEN RUTH, LATODA & JOHNATHAN. WoW THEY PROVIDE THE HIGHEST LEVEL OF SERVICES OVER AND OVER AND OVER. THIS MESSAGE IS FOR WELLS FARGO CORPORATE. THIS 3 PEOPLE ARE DEFENETLY THE EXAMPLE OF EXELLENCY THAT EVERY BANKER SHOULD FOLLOW AND THANK YOU FOR HAVING THEM HERE????AAAAAA+ SUPER RECOMENDED✅✅
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December 2022 by Damon Hairstylist SATX
I don't know what all the negative reviews are coming from . I never had a problem here. I work at Phenix Hair Suites .. I have a lot of clients that work here and they are the nicest people. They always greet you with a warm smile.
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September 2022 by Mark B.
This is a pretty good branch with quality service. Unfortunately, they closed down a few of the other local branches and even after that you have to go to certain ones if you additional services. I would recommend calling for an appointment for anything other than basic services or you could be there awhile. This branch also does foreign currency exchange if you're traveling.
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September 2022 by Damon Hair Studio
I don't know what all the negative reviews are coming from . I never had a problem here. I work at Phenix Hair Suites .. I have a lot of clients that work here and they are the nicest people. They always greet you with a warm smile.
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April 2022 by Janet Bard
Just moved here from Canada and went to this branch because it was the closest to my new residence. I do not know the USA banking system. The teller could not have been more unhelpful. The bank was not busy and I was the only customer in the bank at the time. Two other ladies were also standing nearby just listening. Customer Service at this branch gets a 0 from me. I will take my business to another bank other than Wells Fargo!
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November 2021 by Cameron Kramer
The two employees that worked with me were incredibly kind and helpful
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August 2021 by Seth R.
Carlos is GREAT super nice super polite everything went well he opened my account no problems at all definitely coming again when I can!!!!
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April 2021 by Darcy Fewkes
Great customer service! Al, the branch manager took care of us and we had a great experience. That hasn't always been the case with Wells Fargo, but this location by far has been the best one I have been to San Antonio! Thanks for giving us great service.
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August 2020 by Yara G
On 2 separate occasions this has happened. I come in, no greeting staff is having casual conversations for about 5 minutes while I wait to be helped. Another customer arrives and they magically notice that people are waiting. Literally went to help them first but the customer told them I was waiting first. 2nd time, they have me waiting even longer and only care to help when other customers start coming in.
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July 2020 by Wagner Rocha
Don’t understand the bad reviews! Always great customer service at this location.
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July 2020 by Tanya M
On 2 separate occasions this has happened. I come in, no greeting staff is having casual conversations for about 5 minutes while I wait to be helped. Another customer arrives and they magically notice that people are waiting. Literally went to help them first but the customer told them I was waiting first. 2nd time, they have me waiting even longer and only care to help when other customers start coming in.