-
April 2025 by W C
Good costumer service from Mrs. D and bank manager Tricia 🥰
-
March 2025 by Spencer Kohl
Worst wels Fargo in San Antonio. The line was out the door (literally 20+ people ahead of me) and they only had 2 tellers. To top it off, every customer they sat there yelling customer assistance constantly and not clearing the customers n
To top it off, I was told yesterday I needed a temporary ID since my ID was expired. I went online and printed it out, doing exactly what they told me I needed and brought in my expired ID and secondary proof like my debit card.
The old lady behind the counter refused to take my government issued temporary ID causing me to miss paying a bill.
I’m done wi th Wells Fargo after this
-
March 2025 by Sunny Day
I had an amazing interaction with a very nice worker here, I believe her name was Julisa. She was very sweet and provided great customer service. Thank you.
-
February 2025 by Ramiro Valdez
Terrible service, 20 minutes waiting for them to serve me and nothing and the employees calm down (just crazy) I was going to ask for information to open an account, you just think that with that attention I'm going to return to that bank and there are more clients that we'd be better off
-
February 2025 by Octavio Macías
Poor service
-
January 2025 by Eric January
This bank is best especially the bank manager she is tops I'm ten toes down for her and her professional knowledge of her work and her staff are the best if any banks are in need of knowing how they should run their banks take note at the Fredricksburg Rd Bank number #1
-
November 2024 by Perfectly Imperfect
Excellent, the nicest place in town.
-
November 2024 by Lisa Ann Cruz
Needs customer improvements
-
September 2024 by Vela's Lawn Care LLC San Antonio Tx
Very very slow service.
Came in at 9 am. I didn't leave till 945
How is that possible.
This branch never has enough workers.
Or really slow .
PLEASE AVOID THIS BRANCH
PLEASE HIRE MORE EMPLOYEES
-
September 2024 by isaiah cunningham
They hired new friendly staff who cares, things seem to progressively getting better I can tell all the ladies here try their best. Thanks Wells Fargo
-
September 2024 by Jason Navaira
Jen, banker, was dismissive and not willing to help. I Already had a bad phone call with customer service and decided to walk in. Yes, no appointment, but willing to wait. She made it a point to say “we close at 12”, which I knew. It was 1045ish. But due to Her lack of compassion and poor customer service, she made me feel bad and I left. I hope she finds a profession that fulfills her to smile.
-
September 2024 by Kevin Johnson
If you use an IOLTA don't bank with Wells Fargo. They don't know how to handle it. It's hand holding every time you need to do a transaction.
-
August 2024 by mario castillo
They need to shut this branch down. Period. That is all I’ll say. Do not bank with Wells Fargo!
-
August 2024 by Edna Trejo
I had an appointment, I arrived on time for my appointment.
They made me wait 40 minutes and when I asked if they could serve me now, they weren't even aware that I was still waiting.
And they told me if I could wait longer?
Why do they accept appointments if they don't attend them? .
Bad experience
-
July 2024 by Emily Alyssa
Tiana was a very nice lady. She had answers my questions. And was very helpful today
