Otter Self Storage on SW Loop 410 in San Antonio is a secure and affordable facility with 24/7 video surveillance and gated access. It offers easy drive-up units, flexible month-to-month leases, and contactless online rentals. The location is convenient for military families, local residents, and businesses. Customers report that the main gate always worked well and highlight the simple, fast, and pleasant rental process, often completed over the phone. The experience is described as easy, with no issues like break-ins mentioned. Staff members receive consistent praise for being very professional, quick, courteous, and attentive. They are noted for providing excellent customer service, helping above and beyond, answering all questions, and being thorough and clear in explanations. This high standard of helpful and patient service makes customers feel greatly appreciated and likely to return.
First time using this storage faculty..great special going on now..
September 2025
Joshua was great and knowledgeable about the whole experience. Great place to keep your stuff safe.
September 2025
Joshua was very helpful. I had multiple questions, and he got the answer to all of them very quickly. He even helped me with a couple issue I had on my previous transaction. I would HIGHLY recommend this storage facility. They are very attentive & responsive to any issue. (And ask for Joshua 😊)
