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August 2024 by Lindsey Jenkins
Paid the extra $3 for tire clean and shine...2 tire weren't even touched and the other 2 were half shined. It hasn't even been an hour since I left. What was the point?
My car looks great, just wish I didn't waste money for a service that wasn't fully done.
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August 2024 by michael betts
Jasmine is great help she deserves a raise also Jose is excellent employee I'm customer for life also Kevin has customer service
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August 2024 by Heather Barragan
Over priced, but good location
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August 2024 by Marili Esparza
Had the rudest attendant. I pull up he says )(mind you very very friendly.)"welcome back! Do you want to rejoin for jus $17 first month?" I told him my car was in an accident so I canceled since it was in shop for months, and just was hit recently again and will be xgoing back to shop. "Wheres it hit? ""Right there front fender" I reply. Then very rudely he sqqays "WHAT CARWASH DO YOU WANT" I tell him he grabs my card "GO!" Dang! I was planning on renewing after it gets fixed, but thanks to Attendant "Scott" I wil choose a carwash with better customer service. I started go0i g to this carwash since their Grand opening. All the younger attendants have Always been VERY friendly.
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July 2024 by Espi Benitez
I don't drive, but I'm always a passenger in my daughter's car, and she loves the Watershed Carwash. The convenience of being able to wash her car whenever she needs is big plus! Awesome!?
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June 2024 by Jonathan Deleon
Got the promotional membership.....idk ....they keep closing earlier and earlier.....the other day it was almost 25min till close and everything was down already.....eh idk if I'll keep the membership
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June 2024 by shawn knapp
Nice facility, super friendly staff, great vacuums. Does not clean my truck fully hence the 4 star rating. Usually have to wipe the sides and the tailgate of dirt.
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May 2024 by Stephen Patterson
jacked prices again!
Now $10 for basic!.
What's worse they're cutting back on soap. I didn't see any sudsing when I ran my car through.
Time to look for another car wash!!
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May 2024 by Athens Tyree
Very nice car wash Brandon is a great employee A+
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May 2024 by Lily Santoya
If I could give zero stars I would. Check out my car after washing it at this location. I have been a 4 year member of this place, had different cars with them over the years. So I went through the wash, parked to wipe down my windows and I saw this car damage done. The employees were professional in getting an incident report for me. They said we’ll see what corporate says in 24 hours. I said ok, 3 days later no call back. I email corporate and watershed calls me moments later, saying that corporate has signs that they are not responsible for any damage on your vehicle while in the tunnel. I said ok, yes I have seen these signs. I’m just surprised it’s a casual thing for them. Like hey our machines damage vehicles and we know it. Here’s a sign that says so. OK whatever, they offer me a $25 gift card. I unsubscribed to their service to show that I’m not satisfied right, so they had me sign a release of liability form. Unbelievable but whatever. Took the gift card, because that’s all they offered for my many years of loyalty to them. But I guess blessing in disguise because while every year they raise the price, club wash is $10 a month and all American car wash that is owned by veterans is $15 a month. There’s also a duck wash coming soon near heb on Nacogdoches, so plenty of choices.
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April 2024 by samantha canales
I CAN SAY THIS ! i will forever be a watershed customer!! the managers and the shift supervisors are A1 ! i came in today bc i ran over a can of paint and it was ORANGE PAINT on my BRAND NEW CAR, i asked if it was okay if i used there pressure washer to see if it will get it off. well the manager on shift was more then happy to help me ! i didn’t catch your name but when you see this THANK YOU AGAIN ! but he gave me goo gone to see if it will get it off and IT MELTED IT RIGHT OFF ! shoutout to my girl JASSMON !!! KEEP UP THE GOOD WORK WATERSHED ? before and after pics lol
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April 2024 by Madison Pankey
Best carwash ever :)
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April 2024 by Officially_ilona
My favorite car wash center.
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March 2024 by Joey H
Decent Carwash 7/10 but if you have a daily driver and not a Porsche it gets the job mostly done. They have an air sprayer, vacuum, and rags at the end which is a big bonus.
Unfortunately when I signed up I was upsold a membership under the false pretense that I can come with any car and look up the account to be let through. Although this was an employee mistake, it’s certainly a manager responsibility and I would hope that the employee is simply re educated, as he is a good salesman and respectful.
My fourth visit I met assistant manager Nico who told me that wasn’t the case with my membership and very quickly threatened to call the police to trespass me…I had to ask for the manager and Jasmine quickly sorted me out with solution oriented service and respect.
When I get a confirmation that Nico has been addressed by management I will adjust my rating to something more befitting of the location’s intentions and delivery.
I added my second car to my plan for an extra $8 today which for some reason lowered my monthly price to $14.
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February 2024 by Deborah Rodriguez
HUGE Shoutout to CHRIS, JACKSON & MARLON .
I had an outstanding experience at the car wash thanks to Chris, Jackson, and Marlon. Their exceptional customer service truly stood out when my battery died. They went above and beyond to assist me, ensuring that I left with a smile on my face. I highly recommend this place for not only their excellent car wash services but also their fantastic team that truly cares about their customers.
This Team did an outstanding job and I left with my problem solved and relief that they were able to help me out!!! They were all so kind about it did it with a smile! ?