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November 2023 by Sandra Romero
Horrible customer service. Went to get an oil change at 5pm on Friday 11/10/23 and there was no vehicles when we pulled up . We see A worker walk right in front of us and he just looked at us and continued moving around some items . My husband got off and went inside and still no one came to the register to help him . If you hate your job then quit . Never ever coming back to this place and will definitely let all my family and friends to stay away . I guess the auto center don’t want anyone’s business or money .
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November 2023 by Kevin F.
Because of a mistake on walmarts side, I negotiated for a discount on 2 tires. I knew I should have checked the price online before I paid, because instead of giving me an actual discount, they gave me the Black Friday tires that were already on sale. if you value your time and especially your money, don't go here you will wait longer than normal and they will cheat you out of your hard earned money.
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September 2023 by Tj Farias
I’ve been waiting for 5 hours for an oil change. And currently still waiting.First they don’t have the correct tools, then they gotta go to autozone for another part. 4 hours in and i was never notified… hopefully i can get my vehicle today for this regular routine oil change… this is ridiculous. Don’t come here.Service: Oil change
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August 2023 by lili
The hour at the tire shop are immature and inconsiderate. Idiots can’t get their story straight .. they basically left me with 3 tires and didn’t even install them even tho one guy said they could schedule me an appointment the next day… I’ll be filing a complaint
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July 2023 by Amanda Anderson
If I could give it no stars I so would. Don’t order pick up for your tires here. Someone marked one of my tires unavailable online. So I called and confirmed without giving my info and they did have multiple. They say they don’t have stuff available when in fact they do. The manager prefers you pay in store and does not have any knowledge of the mobile app. He wouldn’t even take my order number or anything! I even called customer service and put him on the phone with them to let him know, ITS ON THEM. He didn’t care. So somehow the other tire then becomes unavailable and I’m forced to cancel my order in full. DO BETTER WALMART!Service: Tires
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July 2023 by Diana Saenz
Frederick, managerRobert, technicanRichie, customer associateJulian, technicianThey deserve an ALL TIME K U D O S!These gentlemen went ABOVE and BEYOND customer service duties. I can not express everything they did for my car. This is my Walmart from now on!!!!! Way to go!
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July 2023 by Lucy “Lovey Lucy” Hinojosa
The auto center answer put you on hold an never come back to the phone if you try calling back they just don’t answer poor service.Service: Oil change
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July 2023 by Laura Bramer
They did not balance our new tires correctly when they were installed. The tires are good quality and the price was good.
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June 2023 by Gabby M.
Like another reviewer posted, if you value your time, do not come here. My husband waited for our car to get an oil change for over two hours just to get told they didn't have our oil/filter. To be clear, our vehicle was not serviced and just waited for nothing. Save your time and get your car serviced elsewhere.
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June 2023 by Angel Martinez
Bought my tires and the hazard warranty from Walmart a few months ago. Come out and both passenger tires were on the rim. I get air in them and drive to Walmart. Wait 2 hours for them to say one tire the valve was loose and they don’t know why they other tire was flat. Just a shoulder shrug. Today leaving work both tires are flat and on the rim again! Wasted my time yesterday for no reason. Now I’m waiting on a tow truck at work. I would definitely like a refund on the purchased hazard and lifetime balance.Update: I had a nail in each tire. I don’t know why the workers wouldn’t have noticed that instead of shrugging and saying they can’t find a leak.
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May 2023 by Arla Saucedo
Did I use this business? Uh. NO. They turned us away because there were 20 minutes until closing. Why have service hours then? We needed help with a flat tire, and there were literally no other cars being worked on. We know because we pulled up in the back and talked to the guy in the shop. How ridiculous
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April 2023 by Joe Sosa
There are no signs to go inside the store to sign in for an oil change and the mechanics don't even pay attention to you. After signing in and handing them my keys they were going to call me when my car was ready, but they never did so after waiting more than enough and seeing my truck parked out of the garage I went in to ask and the rep already had the keys in a drawer and handed them to me. If he said come back in 20 or 30 minutes that would have been sufficient.
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April 2023 by J Acosta
I bought tires online and scheduled an appointment for the tires to be installed. The technician said my car turned off 2 times while they were moving the car into the stall. They called me and informed me that they couldn’t install the tires due to this problem. I arrive to pick up my car and my car doesn’t turn off on me. I believe Walmart workers are lazy and don’t want to work.Service: Tires
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March 2023 by Omar D
Great people that work here. I got my new tires installed that included their TPMS sensors. Long story short, the sensors werent compatible with my 2022 Colorado (even though it mentions they do work with my truck on website). The tech also didn't know they weren't compatible as I don't think they've been installed on newer trucks that much.I had my original tpms sensors from other tires so they went ahead and swapped them out after having installed the ones I bought.. Had to go 3x but that third time got everything squared away. I know how easy it is for both sides to get heated over something like this but everything was handled perfectly. Thanks again!
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March 2023 by Darlene Nelson
I had a tire with a nail. The tech told me they tried 2 tires to rotate and lug nuts felt cross threaded. Took to Firestone and all 4 tires lug nuts were fine.Services: Tires