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February 2024 by Nancy Rodriguez
I ordered Vivroux though our school, poor customer service. I emailed and either called or texted with no response since mid December, my order was missing a pair of shorts. Unfortunately, I will not order again from Vivroux and I will let the school know of their poor service they provided me.
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May 2022 by D Dorn
Love them
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April 2022 by Isaac Daniel
Staff very friendly and very helpful!
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October 2021 by Frank Alamos
Do not order from this company. We placed a order on July 29th. Today September 14th we get half of the items, the caps are the wrong color and don't have our names embroidered. Its pathetic how long it took to get half the stuff we ordered, and then we get the wrong color and it is not embroidered like we paid for.
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September 2021 by JoshuaHeather Villarreal
I placed an order at the beginning of June through MVISD and have yet to receive it. I emailed several times and after a few weeks received a response from Chad stating he would “look into it” and would contact the director of athletics and get back to me by end of day. Here we are a month later after receiving his response email and several emails have been sent over and over in regards to my order and no response nor my order. I am trying to get my refund and will be contacting BBB as well and notifying my bank. DO NOT WASTE YOUR TIME ORDERING FROM THEM! As you can see from previous posts this seems to be a continuous issue and very unprofessional. Especially when a school district is recommending them.
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November 2020 by Johnny Campos Jr
From what I have seen on their Instagram. I'm impressed with their prices.
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October 2020 by Vince Koegle
Amazing customer service! I called to check on an order...and not only did I get an answer right away, but they followed it up with a text, a picture of my order boxed up, and the tracking number. Thank you!
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July 2020 by Adam Biechlin
Great neighborhood Sports shop! Best selection of Alamo Heights gear. Must go!
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November 2019 by Pilarr Chavez Capek
Miserable experience. Completely disorganized and unresponsive to any attempt at reaching our salesman. He repeatedly promised to have our 7 item order shipped (when I WAS able to get a response from him) over the course of 3+ months. We received partial credit for custom items that apparently never happened and ONE of the seven items after 3 months and many calls, texts, and emails. Blaming the Adidas warehouse for backorders and poor inventory, Vivroux is passing all the blame. We continue to wait for 2 hoodies. Recap: Almost $300 order, continued promises to have our order “next Thursday,” unresponsive sales guy, missed the entire season of intended merchandise usage, and STILL not whole, after months of back and forth. Save yourself the drama and headache...choose another company.
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October 2019 by Max
Im Michael Jordan, come by for an autograph.
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October 2019 by Nicolle Polanco
Has been two months since order placed and not even contacted about what’s going on with my $200 order. Emails and phone calls not responded to and now can’t even get through on the number. Very poor customer service. Have ordered before and didn’t have as bad of an issue but this time have had a terrible experience. I can understand being backed up but to not even have the courtesy to respond to customers is inexcusable.
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April 2018 by Carolyn
This is a nice local option for sporting goods. Prices may be a bit higher than a large chain, but not by much. They have apparel for popular Texas teams and general sporting equipment. Try any of the great food options next door while you're there!
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March 2017 by Kareem Altamimi
Expansive
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July 2016 by Melissa H.
I ordered team shirts for my sons 18u select baseball team. Tara (NB location) was awesome helping me and got the order back to me in time for Atlanta,GA PG tournament. Thank you so much! The boys are going to love them!
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March 2013 by Patrick G.
Not worth the gas unless you go to Alamo heights. Small store and not a very big selection of anything.
