This Verizon Authorized Retailer in San Antonio provides an excellent store experience and customer service. Multiple reviews highlight smooth, stress-free transitions for customers switching carriers or upgrading phones. Staff members are described as patient, knowledgeable, and thorough, often going above and beyond to ensure everything works perfectly. The team is praised for explaining options clearly and providing great help with phones and plans. The location receives high recommendations for its easy process and professional, kind service that makes customers feel well taken care of.
Tim was absolutely amazing! He helped me and my family switch from T-mobile to Verizon with such an easy process! He was extremely patient and even stayed late to make sure all our phones worked perfectly! Thanks Tim! 😃
July 2025
Tim was the greatest! Wish all Verizon’s were like this location. If you’re in need of switching carriers or upgrading your phone, Tim is the one to go to!
June 2025
I had a great customer experience at the Verizon location on Potranco Rd. I worked with Shahkti and she was great. She helped me navigate replacing my old phone and her co-worker was equally helpful.
