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February 2024 by Rafaela VM
I got screwed when I purchased this line, the sales person said I had the international unlimited (don’t think that’s the real name of the plan) and to my surprise I was not and instead I’m being charged for a plan I didn’t request and getting charged for international calls that should have been included. I was very thorough with the customer service person at this store and very specific on where this phone and line was going to be used. I told him my grandmothers phone got disconnected due to a hack that was done on my uncles account and we needed her phone to work, so I asked kindly if he could connect my grandmothers current phone to a new line and new account. He said yes! So then he asked if I had a business cause it be cheaper if I did it under my business. So I gave him all the required information. THIS WHOLE TIME I NEVER KNEW I HAD VISITED A THIRD PARTY VENDOR. Now they want me to pay over 3K for those calls that I never even knew I was on the wrong plan. I’m so disappointed, I really wanted to keep on doing business with Verizon, but if Verizon is ok with your 3rd party vendor’s screwing people over, then Adios!
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February 2024 by Valerie Chatman
Excellent, we got the help we needed from Justin. We are now happy customers of Verizon now
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January 2024 by Luis Almanza
It takes forever to to see someone
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January 2024 by Melissa Sanchez
So I have been wanting the new pink iPhone 15 so bad but was scared to try to get into any phone store to buy one! But I decided to go to this store by my my house and it was The best decision I ever made.(Because buying a phone as we know it, just like buying a car!) but this was the best store I had ever been to Daisy. My cell representative was the best ever she hooked me up with the best promo deals ever she made me feel very comfortable, because I do have very bad anxiety about buying big purchases. She walked me through every process and got me my brand new iPhone 15 Pro pink I am in love with it and Daisy is the best. If you need a new phone, please go see her she is the best and she is going to help me put my daughter on my line soon so my daughter can be happy to and have a new iPhone thank you Daisy and thank you to Verizon .
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January 2024 by Bryan Garcia
Omg I so love the people here. They were able to sell me the pixel watch and set it up and activate it and They even took my pixel 7 pro and connected the 2. And they set up the account for the watch. They had patience. And I appreciate that because I had a long exhausting day at work and then I was already frustrated with the traffic and just the fact that I've been up since 5:00 in the morning and they made my life so much easier. They took care of all my problems. But of course I have the same great experience at all. The Verizon stores but this one was also very great. They actually gave me a better deal on the pixel watch than other Verizon stores. So I give this one a 5 star rating and the other Verizon stores a 4 star. I definitely will be returning. Not even love how they were able to sell me the correct car charger I needed for my phone. Cuz I only had a home plug and 1 USB C cable. So now I have everything I need. And I even love how the pixel watch came with a wireless charger and it came with an extra band for the watch.
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January 2024 by philip Ramirez
I recently stop by for purchase and I had a wonderful experience with Kimberly Cabrera very attentive, friendly and great customer service. 10 out of 10
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December 2023 by Sherry Perales
Switched carriers brought in my own device because they had a promotion for a gift card it's been over a year and now they are back peddling. I would not sign up with Verizon because they will get you to sign up then give you nothing.
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December 2023 by Richard Holley
Went here for a new Phone . Jordan Merkoulov Got me hooked up with the IPhone pro max 15 and IPad . She was absolutely awesome very friendly took very good care of me making sure all my numbers were ported called me the next day to make sure every thing was working properly and if I had any questions. Customer service was awesome will definitely be back to see her ! If you need any service or phone accessories whatever it might be go here and Ask for Jordan she’ll take excellent care of you
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December 2023 by Pierce Taylor Barnes
Daisy provided excellent service. She was very patient, we are elderly and she helped us out. We can't put into words how much we appreciate her service. Every step she was doing, she explained.
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November 2023 by Anna Hinojoza
I was helped by this wonderful person named Dais, she was the first one to help me and the last because the first time I was prepared with every when came in but I didn’t have my ss card because mine original got stolen so she helped me get a new one so I can come back and finish the process. She was so helpful and when I went back it was easy as pie and she was super nice and tried her best to get me out of there the fastest she can. Again Daisy was her name with purple hair Yes
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September 2023 by Nancy Dameworth
Daisy was absolutely the best. She took the time days after the initial sale to transfer the data to the new phone and then followed with a phone call to make sure we were happy with the results. Daisy is the best salesperson I've worked with in a very long time.
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September 2023 by Juan Garcia
Daisy did an amazing job and I appreciate everything she did for me. I had my phone stolen but needed my phone number, she helped me make sure I could keep my number while I try to get my old phone back. She was super nice and very helpful.
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September 2023 by Karina Alvarez
I came in with troubles from my old phone company Daisy was very patient with me especially since it was a huge hassle trying to leave the other company. she helped me transfer everything including my apps and passwords which no one else has done for me! She told me certain things wouldn’t affect me trying to leave the other company even though the other company was telling me it would and when the primary account holder on my old phone company confronted them they changed their minds saying it won’t affect me after all. She really is out here looking out for us customers!
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September 2023 by Sandra Crane
I absolutely love my Agent Daisy because she helped me get a family plan for my family and I. She was very through on making sure that everything was in order and I loved when she stated that she triple checks all her orders to make sure there aren't any errors! I felt bad because she even missed her lunch to make sure that all documents were signed and completed! I tell you that I have never been treated so well. I love MY VERIZON and My Agent Daisy ???!!!
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September 2023 by KRYSTLE WELLS
I never knew my faith in humanity could be restored by having my sim card replaced, but it was.Daisy, you are an amazing human being. Thank you, from the bottom of my heart.