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May 2024 by Emily Espinoza
waited for an hour for no service, just said to come tomorrow. terrible.
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March 2024 by Chino
Very clean store, very knowledgeable & qualified representatives, especially Armando & Eric, the Manager. Awesome guys that are able to solve any issue a customer may have????
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March 2024 by Vaeyda Macias
To anybody that reads this post I highly recommend that you do not choose Verizon wireless for cell phone company on January 26 of 2023. I ordered an iPhone 13 pro with one line active, I paid $72.00. I was promised to receive my phone on 28 January 2023. I did NOT receive my phone till January 8 of 2024. NO updates nor notification from Verizon Wireless about my package delay. I went to a Verizon wireless location and was told that since the order was placed online, only a corporate store could help me. I went to a corporate store and they couldn’t help me. They told me I would just have to wait. I left empty-handed mind blown about how poorly their customer service was. I’ve paid 372.00 dollars in all since then February 21 2024 I’m paying for poor Internet, slow data, cellular calls and poor customer service, especially poor customer service
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March 2024 by Juan Castillo Jr
Verizon constantly turning off my service and charging me multiple fees because of a mistake on Verizons end. I am missing money and time because of their mistake. It has snowballed into me paying over one thousand dollars for a bill that should only be under three hundred dollars. This has gone on too far and I am ready to move to another service because of these fees and no help. The call center tells me to go to a store and the store says they can get get me in connection to the call center. Verizon has me running around in circles and is wasting my time being on the phone with them and running around to stores losing more money because I'm not at work. I've had enough of this service.
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January 2024 by Kermaine Price
The representatives are welcoming and helpful.
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October 2023 by Juan H
Need phones? Need service ? Placed an online order? They can help you here, you will be in and out with a swiftness.
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October 2023 by Stephanie Sue Minimo
I cannot say enough about the customer service at this location! My husband and I came in just wanting to upgrade our phones to the newest model and luckily this store had them in stock (seriously, a shocker). We were helped IMMEDIATELY by Armando and got our upgrades squared away. That checkout process was quick and painless. We both had an issue where our current phones weren’t backing up correctly and transferring to the new phone. Jesus stepped in to help us as well and they both worked really hard to make sure we were set with our new phones. There were a lot of issues with getting everything transferred over but I am SO happy we were set up with these two because they were extremely patient, accommodating, knowledgable, and super pleasant to work with. Even the managers were checking in to make sure the process went smoothly, which I appreciated. We finally got them working thank goodness, but we would be at a loss if not for the amazing folks here.5 stars and nothing less!!
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September 2023 by Amanda Garcia
We were greeted and welcomed with a great attitude even though we arrived at about 3 minutes before closing time. Jesus took his time and was very knowledgeable on the Gizmo watch that we were there to purchase for our son. We were there past their closing time and Jesus took his time going over all the features and helped us get all set up. As parents to a high school student with Autism, we definitely recommend the Gizmo watch! Peace of mind for the parents and a little independence for your kid. The SW Verizon Team will surely help you out!
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August 2023 by ประภาส ปญฺญาคโม
Good service, prompt, attentive in service
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August 2023 by Albert Leal
Great service. Everyone was great very attentive. Added a new apple phone to our plan. Taralee was awesome, answered all our questions and very polite. Not the closest verizon store near us but we travel the extra miles to this location. The service is worth it. Thanks again.
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July 2023 by Richard Gonzalez
The person was very helpful.
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July 2023 by Christopher Herrada
Very friend and knowledgeable
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July 2023 by Gris & Juan Picaso
I’ve been to this location three times and all three times I haven’t received good service; they require you make an appointment because there’s three clients in line. They gave me the wrong payoff information for one of my lines, now they want to tack on an additional fee of $30 to activate my cell and transfer my info, and they didn’t give me the upgrade promotion I was offered. I tried to sound petty and said I would go to Best Buy instead and the clerks response was ok. Now it’s funny to me, but if you need good customer service don’t come here.
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July 2023 by Aaron Kye Mendoza
Long line all for them to tell me they only sell new phones and can’t help with any issues on your current phone. I would recommend going with a different provider.
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July 2023 by Michael Garza
Amy, at south park mall corporate store is the go to person. She provided excellent service when upgrading my iphone.
