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August 2024 by Victoria Reyna
I don’t know who Gregory is or what his title is here but he is the most unprofessional government employee I’ve ever encountered. I was trying to explain my situation over the phone which wound up with a police report and he wouldn’t even let me talk he just kept arguing over me. I couldn’t believe it. I will be in contact with corporate cause it was just so shocking how incredibly rude he was to me in this horrible situation. I just needed help and he was supposed to help me. He failed utterly.
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August 2024 by Danuta Radwanski
I didn't have a mailbox key.
They said it could take two weeks to get a new one. Enrique Quezada, the mail carrier, took my problem into his hands. After two days, he delivered three mailbox keys to my door
He was very kind and helpful.
Mr. Enrique Quezada, thank you for the great service.
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August 2024 by Michael F
Zero stars were very disappointed in this post office for the second time my refund check and packages go missing
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August 2024 by Kaitlin Bruneau
I scheduled a passport appointment at this location because it was the only option available on a Saturday. After driving over 30 minutes to my appointment the employee repeatedly told me that I did not have an appointment there. After showing him my email confirmation, he proceeded to tell me that he couldn’t help me anyway as they don’t have a passport agent at this location. 0/10 services provided, 0/10 customer support, and 0/10 professionalism.
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August 2024 by FALLINGINLIMBO
I live in the next neighborhood over. They must have lack of braincells
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August 2024 by Makaylaa
WORST post office ever. Pulled up to send packages out at 12:55 and they close at 1 so we understood we were cutting it close. However, when I walked in, the office was already closed with multiple people standing at the doors upset. One woman was saying how the employee was rude to her when she asked why they weren’t closing at the posted time. Tried to get the worker’s attention through the glass and he just ignored us. This is just the latest occurrence of lazy and disrespectful behavior from the employees of this location.
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August 2024 by Evita Bodhi
I love my local post office! I’ve lived here 8 years and have always had great experience customer service. All the mail people at this office are wonderful. Today Jonathan helped me and he was very kind & helpful. Thank you for all you do getting my care packages to my family in Germany!
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August 2024 by Trish Thompson
The postmaster is incompetent to understand that my mail need to go into my mailbox not other mailboxes then he complained about it was a long day then he hang up on me now I will be talking to his boss all my credit card debit cards to to be sent by FedEx. Because they don't talk to the post carriers.Defund. the post office
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July 2024 by Tamara Elder
Went in for a walk in passport appointment with my children and they were so rude as we got in line, yelling out above the crowd we aren't doing those today, We have no staff. He could have been polite and said- I'm sorry you came all the way here and our website says we offer them on this day and time- instead a rude yelling tone as if we were annoying him to show up and ask for service during the correct
window on their website. The other people in the lobby were commenting how rude they were. Unfortunately don't have a lot of choices so will have to go back again another day but just surprised how rude they were to us for no reason.
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July 2024 by Nicole Martinez
Ryan is great! Efficient and works hard.
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July 2024 by Michelle Thuy Nguyen (thuynguyenm)
This is the very first time i have to write a review for a negative service. I talked with the lady, she was really kind to help me searching up the package. Until another male officer ( I assumed that he’s manager that location) came up and asked me where my cluster of mailboxes are located? I told them exactly where is it and even pull up the street view. He acted like I don’t know where my mailbox are. I even pointed out where it is on the map.
I have to add this to the review the way he acted was really disrespectful to me.
This is second times it happened and the same attitude that he gave me.
Be careful when you come up here for missing package.
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June 2024 by Celia Aranda
Every time I have gone there Jose has been fantasticly helpful. I have been sending different packages and he always helps me get the right price for the delivery and amount of things I send to family. So happy to work with this usps! I’m always greeted with a smile.
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June 2024 by Le M
Thieves and liars. They have stolen credit cards and packages and they do not know what a mail hold is. This is the worst post office in the city.
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May 2024 by master3087
Employees who are completely unhelpful, "You can't, you must!" I went before to ensure all was in order, on return was told I couldn't ship USPS and go to UPS, negative vibe as soon as you begin interaction, 30min wait to make complaint
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May 2024 by Nikolai Shilov
Staff is rude and unprofessional, they can’t even make photocopies there and seem to be proud about it. I’ve had a simple experience in Soviet Union when I was a kid, they might be communists after all ?
