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March 2024 by Alexandria Hernandez
Mina was so helpful, she was courteous and sweet. She even offered to put my papers in a protective folder for me
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October 2023 by J. Jeffries
I have come to this location for years. They have so many different services, from using their laptops to type and print, packing packages to ship out and my latest service was a bag full of Junk mail with my name on it that needed to be SHREDDED. They also have office supplies on hand for purchase, even cute greeting cards to read/purchase while you wait. Plenty of room to work comfortably.Quick service, I have NEVER had to wait longer than 10 Minutes, but hey, depends what the customers bring in that are in front of you. They always let me know the BEST option for me when I ship.Thank you to Alejandra for being so helpful and friendly, and Cassie, you treat your customers the same, it was nice being in a business with employees that truly care!
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October 2023 by Kenneth Teasdale
I am writing a review about this store after using them over a hundred times and then going to another location twice. I did not know how good I had it here. I run a small pc business and ship items out from time to time. When I came to this location, the wait was typically short to none, they would let me know the option that best suited my needs for each item, and I was usually out within 5-10 minutes.My last visit, they gave me complimentary bubble wrap for my item inside of a box I was shipping. This location is consistently time and cost efficient. I will be coming to this location even though it is less convenient for me.
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June 2023 by Braidi Mothershed
So I received a return shipping label via email to return a package via UPS. Unfortunately, my computer was in the shop and I was unable to print it. So UPS charged me $4 to print their own return label. Highly unimpressed by their customer service, prices on the return label and packaging.Hopefully wont have to be back.
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October 2022 by Tiffany Holley
I needed color prints of 19 images, as well as a reduced black and white copy... and, like, NOW.I cannot recommend the "order your printing online" option, which is apparently run by corporate and they have no control over.In the store, the staff were friendly, helpful, knowledgeable... and fast! Much appreciated!
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August 2022 by Liliana Menier-Melchor
Staff is extremely courteous and professional. I was immediately greeted upon entering the store. Alex took our families passport pictures. He was patient. Pictures came out great! Always a great experience at this location.
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August 2022 by Cailey C
Everyone here is so nice!! You can come in not really knowing what to ask for and they will help you with anything. Highly recommend
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July 2022 by Dr. LS
I have been to this store several times and have been amazingly impressed with the staff there, particularly Caitlin and her supervisor Cassie. Everytime I go, I'm greeted with a smile, they patiently work on my shipping/packaging needs, are quite informed when I have a question and just overall KIND. Not sure what it is, but post-COVID, it's difficult to find the same level of amicable service...This store is a breath of fresh air because of Caitlin and her supervisor(s).
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June 2022 by Kristin Antenen
Shout out to Caitlin!!! I stopped at this UPS location by my office to get passport photos taken. Caitlin was super helpful and friendly. Its been a bit since I had renewed a passport , she was so kind to make sure the photo was good as well as help me get my package organized and mailed. Thanks for making the passport process easier!!!
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May 2022 by Neal Shaver
Stormy, Caitlin and her crew couldn't have done a better job getting my father's antique $1000 clock safely to Brooklyn. So happy with the care and time they took in packaging my box and that the new owner was thrilled to have a working clock
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April 2022 by Verenia Ohanian
Daniel was extra helpful when I needed prints and laminations, in a pinch! Not only did he help me, but he went above and beyond ensuring everything turned out perfect. I’m so thankful for this location, team and Daniel for all my personal and professional mail/presentation needs. Keep up the great work!
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March 2022 by kellyn grunwald
I have been to return an item through the Amazon return Program, however they were charging me $4 to print out a label. I have not been charged at any other UPS store. This charge must be the owners decision. I assume this store make a profit by facilitating returns with Amazon, so they are now price gouging and taken advantage of the Amazon customer base.
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December 2021 by Lisa Little
I went in to ship a package on 11/26 at noon, and the shipping label was faded. I have shipped from this location multiple time and never had an issue. The label wouldn’t scan, however the barcode was more than visible and able to be put in manually. Typically when you print a label out, that barcode gets scanned then a fresh label gets printed by the store and put on top. Today the employees made the choice that it would be a $4 charge for me to print out a label myself, so they could scan and print one instead of entering it in manually and saving the unnecessary step. Horrible customer service. They had zero interest in doing any work and the information was delivered dry and complacent. Just hoping someone at a management level will read this and maybe coach these employees on changing their approach to customers.
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July 2021 by Bervin Miller (Wade)
Went to get a UPS document signature notarized to apply for a mail box application in another state and to have it emailed.We were informed that they could not notarize aApplication for a P.O. Box in a another UPS store. However, a nearby ups store did it for us.Confused dude works here!
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July 2021 by Christie T.
I would highly recommend this location. We had a lot of shredding to do and Kenny was so helpful, he made the experience easy.
