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February 2024 by Michael McMahan
GPS takes you to Hyatt resort! Waste of time!
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November 2023 by carmelo gonzalez
No UPS Store at this location
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August 2023 by Monee R
Whoever runs their business needs to learn to be specific when having a business. Why not say it’s for hyatt resort residents only? Waste of time , and you guys parking lot needs assistance
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January 2021 by Faviola L
Very rude lady working there. ?♀️
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November 2020 by Faviola Menéndez
Very rude lady working there. ?♀️
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February 2020 by UA09 info
This store is only for hotel residents. If u r not staying in Hotel do not go.
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December 2019 by David C.
Tried to drop off a pre-paid pre-labeled package, because the store is at the hotel they have to charge a $5 service fee. That is the most absurd ripoff fee I have ever heard of! So much for convenience and hospitality
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October 2018 by William Douglas
Excellent staff!!!
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June 2018 by Mahesh M
Only for Hyatt guests not for outsiders should have mentioned that ....y waste our time and money
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September 2017 by Scott Michael Bennett
This isn't an actual normal UPS store location. It's a Hyatt resort lobby and it's a pain to park and then carry your items to the lobby. Go to a normal UPS store (the one next to the H.E.B. Plus store has super friendly employees).
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May 2017 by Scott Bennett
This isn't an actual normal UPS store location. It's a Hyatt resort lobby and it's a pain to park and then carry your items to the lobby. Go to a normal UPS store (the one next to the H.E.B. Plus store has super friendly employees).
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November 2016 by Javier Manzano
I was turned away because I wasn't a guest at the resort. Be aware that the hotel staff is rude.,
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May 2016 by Anatoly Koretsky
Called ahead and asked when the store closes. Was told till 6 an I am welcome to drop a package. As I came to the gate at 5:20, security guard informed that store is for guests only. Called again and was told that store employees are gone for the day. What a shameful story.
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October 2015 by Ryan Maddelein
for registered guests only. ...
