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August 2025 by Jennifer Guzman
Chris is the store manager and extremely knowledgeable and kind. He is patient and very friendly. The store was clean and very organized. The best UPS store in SA!
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August 2025 by Mike Potter
Recently, my wife and I went to this location to have a will notarized. We were greeted cheerfully and professionally by a young man on duty (One of three notaries on duty that morning).
This welcome quickly deteriorated. First he informed us, there was not a section on the 4-page form for a notary public. I disagreed because there a third of the last page with room for the acknowledge stamp, signature, and notary stamp. I finally convinced him that these three elements, plus the signature of two witnesses was required by state law in Texas.
Moving on, he suggested we get the signature of two witnesses. His reasoning we were told, was to save us the additional $5.00 per witness charge. At this point, we got the impression he just didn't want to perform the service and I asked him to please proceed forward with the notary request. utilizing the two other employees as witnesses.
As we waited, for the other two signatures (They were working other customers), he started working another customer instead of finishing up our requirement. We patiently waited and finally the documents were signed, notarized and completed. After we paid, we thanked him for his patience and he refused to acknowledge us. We also thanked the two witnesses and they courteously replied.
Under normal conditions, I'd understand the foot traffic building up. But we were also paying customers and had to pay an additional $5.00 per witness, plus the notary fee, so we expected a little more professionalism.
UPS has always been my go to store for shipping and other services, so I was bit disappointed in this transaction.
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August 2025 by Kristen L. Matulis
This location of The UPS Store is excellent! :-) The staff are so kind + helpful, and the store is very clean & well-kept!
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July 2025 by Annalee Beltran
Super nice, super clean
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July 2025 by Andini
As someone who works at a UPS location, I would never send anyone to this location. They vastly overcharged for the service compared to box size and didn't correctly package it. Complete lack of care for the items. Find a different store for your service.
Edit: After speaking to manager, we were offered a full refund. While we appreciated them correcting the situation, I will leave the review up as a caution.
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July 2025 by Jess Squid
Ian was quick and helpful when I needed to notarize my document.
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July 2025 by mani v
Quick and easy, time saving! Good service
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June 2025 by J Andrade
If you need to send a package or a parcel, this is the right place to go, usually morning is the best time to go. It's close to the Medical Center and business, so afternoon gets busy. Great and helpful customer service.
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June 2025 by Tumuzghi Tekle
Great service 👏
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June 2025 by Allison Seamans
Layla and team do a great job, efficient and professional and kind and explain processes well. Thank you to this location!
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May 2025 by Paulina Alvarado
The people were super helpful of what I was trying to send out! Good laughs and great service! Definitely recommend it here if you need something shipped out!
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April 2025 by La la la
Ian is the best! He ran out to give me my phone that I left behind on the counter :”) every time I come to this location though Ian is so fast, intelligent, and courteous. You’re the best dude!
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April 2025 by Eddie Silva
Fast and easy
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March 2025 by Issam Ghaben
BEST UPS location I have visited. The team is always ready to go above and beyond to help make the process easier. Never waited, never stayed there for more than a minute.
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March 2025 by Daniel Ibarra JW
Didn't apply tape to my box
