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August 2025 by Christi H
People were incredibly kind and helpful. Had my return completed in less than 2 minutes.
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August 2025 by Preston Harlow
Very nice staff
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August 2025 by Charlie Black
Fast and great customer service
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August 2025 by Michael
I had an excellent experience at the San Pedro location. Edna was very helpful and a pleasure to do business with
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August 2025 by Gina Lorensy
I was a customer at UPS on san pedro and I was greeted and serviced with a beautiful smile by Ms Edna..she was professional and answered all my questions ❤️ I will be going back soon.
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August 2025 by Kevin Lopez
Easy to find, plenty of parking. Can get busy with only one visible employee.
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August 2024 by Maria Hernandez
Very bad, my first package had incorrect and incomplete data when I checked and returned the package before accepting the shipment! They lost the second package and the package did not appear in the system. In the end they did not give me solutions and they charged me if it was not my fault.
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August 2024 by Sara Martinez
The UPS STORE immediately greets you and is ready to service your needs. I’ve been there several times and they are ready to help
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May 2024 by Jessie Hermosillo
This is not an actual ups store it's a 3rd party company. If your name or address are not matching to your ID they refuse to refuse to give you your package. They tell you to fill out a package release form online. They should have this form available at the store. They have no knowledge of the website cuz it's a 3rd party company. They shouldn't even be allowed to have the logo on the store. I have been dealing with the staff for the last 3 days. They don't want to release my package or give me the form they claim I need. I'm extremely frustrated with he store, the website and the 1800 because nobody seems to be able to help me on getting my own package. I have a tracking number and an id with my name on it.
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May 2024 by E Star Almachar
Superb service . Friendly professional staff. They are always very helpful and go beyond the xall of duty when setting my shipping needs.
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April 2024 by Meghan Long
Jesse helped me start my business!
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April 2024 by Gizelle Govea
Staff was very helpful
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March 2024 by Authoress ReBe
fast friendly service always!! never had a long wait
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March 2024 by J Fdz
Amazing customer service
Joey answered my call and he had the best customer service. I walked in and he was just amazing. Helped me out with packaging and made sure the correct labels were put on the right package. I couldn’t thank him enough. I will be def be doing all my packaging service with this store bc of him. UPS did an amazing job hiring this gentleman. Thank you so much
I live off bandera and gilbeau directly across a UPS store and the store is night and day. The owner John from the Bandera store needs to take some notes and do things like the San Pedro store. I’m sure the Bandera store would have way more business. Take care
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March 2024 by Ramiro guedea
The service here was outstanding. The employees are great. Friendly and very helpful.
