United States Postal Service
USPS,
Post OfficesHours:
1948 Austin Hwy, San Antonio TX 78218 Hours
About United States Postal Service
The United States Postal Service location at 1948 Austin Hwy offers reliable mail and package delivery along with walk-in passport services. Customer reviews highlight positive experiences with the passport process. Many note that appointments are efficient and staff members are helpful, sweet, and quick, even making copies to save customers money. Reviews describe the workers as great, positive, and consistently trying to provide awesome customer satisfaction. The location itself is described as fast, small, and convenient. While sometimes busy, with a few people ahead in line, the staff manages the process effectively. Customers report being completely satisfied, with passport appointments often completed quickly, even for multiple family members, making a potentially stressful process much easier. The workers are appreciated for their helpful and positive approach.
Most Recent Reviews
December 2025
I went to this location today to mail my Christmas packages. Mary welcomed me with a friendly greeting. I had 4 packages and Mary was professional and very thorough. I was in and out in less than 15 minutes. Thank you Mary for bringing some Christmas cheer.
December 2025
I requested a mailbox key for my place in October. It’s December and still no key , and when I went and asked about it last week the rep had an attitude and said it shouldn’t take long… as if it hasn’t already. Now I have packages and mail being delivered with no way to get them.
December 2025
There is always a lady or a guy by themselves. Long long line, always at least 7-8+ people. Parcel pick up NEVER answers the ring. Yall need to hire someone asap, line is more than 50 minutes every freaking time morning afternoon and evening.
More Comments(105)
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