U-Haul Moving & Storage at Grissom Rd is considered the best U-Haul location in San Antonio by many customers. Reviews highlight lots of smiling employees ready to help, with specific praise for very helpful and amazing staff outside during vehicle return. The team is described as nice, with the best customer service and excellent management. The location has lots of trucks and trailers available. While some reviews mention skepticism about service, others report no issues, with rentals processed in about five minutes. Drop-offs are also noted as easy and smooth. The business provides everything for local or long-distance moves.
Diego helped us out and provided hitch assistance. Great experience!
June 2025
Customer service was great! Ended up at this location due to original location having flooding issues after heavy rain and not able to get to equipment.
June 2025
My rating is strictly for Lucilia I believe her name is ... She is outside when you return your vehicle... She is amazing
