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October 2024 by Milagros Suceden
I am disappointed. Have been to The Wash Tub several times over the past few months and today is the first time they left the floor mats unsecured, moved my driver seat position in two different locations, did not empty the trash that I specifically asked them to empty, and left the rearview mirror askew. Common man, take pride in your work and do a good job. Your name is on this!
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October 2024 by Reginald Figgs
It’s not bad but it’s not the greatest. $35 dollars for the top notch wash there’s still a lot of debris on the front! Sides look good but they need to work getting the front a lot better . I used to be a detailer so I’m very particular when I was my truck. I thought I’d try it out and this was the result. Friendly staff though.
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October 2024 by David Rodriguez
Always a fast and detailed clean! Attentive and polite! Can’t ask for a better team! Thank you!
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October 2024 by Lou Lenz
Good job. Nice people. Will definitely go again.
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October 2024 by Jose Peralez
Interacting with the staff is nice and friendly. and why i rate it as a two star and not one.
They ask you if you have trash when you roll up, and to be honest they should just throw trash they find away themselves. I don’t like being asked that.
They often miss very big obvious dirty spots on the inside, i usually have to point to them.
Also, It seems they reuse the same water or dirty rags to wipe down the interior because it smells pretty gross when i get back in, especially when they forget to add the car smell packets. The smell problem has happened a few times over the last year. And this doesn’t happen when i clean it myself.
Also just in general, closing at 6pm is really inconvenient. I personally don’t find this subscription worth it.
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October 2024 by michael ray bruce
Think u b on 2 sumpin
Neva seen such a nice CW
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October 2024 by Iliana Chavira
Thank you Ricky. (Sunset location wash tub) for going above and beyond to have my car cleaned perfectly ! Very much appreciated.
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October 2024 by Manuel J. Garcia II
Keisha & Louis took excellent care of me! The Sunset Rd location has the highest Google rating, and I can see why.
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September 2024 by April Pohoski
Trash left all in vehicle. Didn’t vacuum the entire vehicle. Didn’t give the car freshener scent that was requested. Didn’t clean console or cup holders.
And they took my $35 with no problem. It’s pretty bad when you have to ASK at the car wash place for them to throw trash away and vacuum and clean your entire car.
The Wash Tub is a terrible company who does a terrible job.
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September 2024 by J skeep
They did a phenomenal job on a full detail. I have two toddlers and the backseats were beyond disgusting. I thought there was no way they could clean all the stains, but they did. It looks brand new. I’m selling the car and was able to get an excellent price because it’s in perfect condition now.
Service was extremely friendly. I asked them to touch up a few missed spots in the interior and they were happy to do it. Absolutely would return.
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September 2024 by Amy Sanderson
For only $20 a month I get my car washed as many times as I want. Great air blower for dust in places inside you can't get rid of any other way. Cloth towels!
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September 2024 by Corinne Rezentes
They went above and beyond for my complete car detailing service. 10/10 recommend. Monday morning was the perfect time, no line for the full detail.
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September 2024 by Jose Tamez
One of the best wash tubs tubs in the city
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August 2024 by Anthony Little
I love The Wash Tub. They always do a fabulous job with my vehicles.
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August 2024 by Tiger Woods
Please tell your employees not to spray cleaning fluid directly onto dashboard electronics. On two separate occasions, the electronics in my car have gone crazy immediately after driving away from this place due to electrical shorting.
Response to Washtub's response 8/12/2024:
The location is the location I placed this review on. The date is the date I submitted this review. You have all the information you need to begin a corrective action to ensure this failure doesn't happen again.