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January 2024 by Jonathan Montalvo
visited the wash tub today for my first time! had a very outstanding experience. jas was very kind and very helpful throughout the beginning of the process. she had asked if i needed any trash taken out of my vehicle, with such a bright sweet smile! i’ll definitely be coming back. thank you so much!
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January 2024 by Cian
For a $200+ interior detail, it was not done wellCrumbs still in crevices, Debris under seats and on dashboard.As of 12/9/23, I suggest you shop around for other auto detailing places before coming to this one specifically.
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January 2024 by Free Me
Went by on 8/26/23. Purchased the gleam wash. After wards took a look around the car and noticed it wasn’t properly washed on the outside.
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January 2024 by Carlos Borrego
Shout out to Mark and William. This Marbach team surpasses all other teams in SA. Every time I go through the express lane as it should be, they always take of me right away, and I'm in and out 15 min or less. Other wash tub locations take over 20 min in the express lane. Keep up the good work, guys. I'll be seeing you soon. ?
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December 2023 by Sylvia P.
I'm a regular member and love the express wash for members. Don't always need vacuum so nice I can get wash in under 10 minutes!
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November 2023 by Audrey González
Great service with great value for a detail and a car wash.Javier is absolutely amazing! He went above and beyond to make my car shine like new. He took personal care of it, leaving the exterior gleaming with a stunning shine and the rest of the team left the interior spotless and smelling fresh.First time getting services at The Wash Tub, definitely coming back before I get back on the road.
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November 2023 by Michael Benninger
The wash tub did a great job for me. I left my cup at The Wash Tub and they sent it to my home washtub thank you. The wash tub by the month is probably the best deal girl or in the morning go on Mondays. Try to avoid the weekend, it does take longer because they have more customers on the weekend. Overall you can get your car washed 30 days a month 30 times has deal in town. The girl at the counter I did not get her name. Very nice. I left my cup. She answered the phone and she took care of it. Thank you.
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October 2023 by Julian S.
Yes the wash tub on 410 and Marbach fantastic job love the leadership Mr Mark and his crew the reception is up in the front real good hospitality and love the way everything worked out all the guys are working in sync real meticulous to detail and I recommend the wash tub on Marbach to the people of San Antonio thank you wash tub and Mr Mark God bless you sir good work
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October 2023 by Michael W.
I have not been a fan of Wash Tub, but I continue to visit because it's the most convenient option for me. Today was a different experience, I got the best wash and service thus far, totally impressed, please keep it up.
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October 2023 by Mary H.
Great job like usual. Keep up the Great job. Been going here for years. They always do a great job The comment box should have not have a character limit to meet.
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September 2023 by Gloria Rodriguez
Today around 10:00 , 1030 me and my daughter got awesome service from the employees they went way beyond , out of their work duties to come help us with the groceries . They saw us walking having a hard time and help us out to carry the groceries outstanding employees
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September 2023 by Ray Filoteo
Great experience although being my 1st time car was clean and quickly done will recommend
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August 2023 by Shaun Alvarez
I recently visited this car wash with the intention of a quick and affordable service, keeping my budget under $60. Since it was my wife's birthday, I wanted to save some money for her gifts, and I made this clear to the salesperson. Despite my explicit instructions, he looked up my previous spending at the facility and immediately pushed a wash package costing over $140. Though I repeatedly explained my need to save money, he was persistent, and I finally agreed, just wanting to get it over with.To my dismay, I discovered an extra $99 charge added to my bill when I went inside to retrieve my receipt, bringing the grand total to $237.00. I hadn't noticed this amount when I paid, as the salesperson charged my card outside. Feeling upset about the expense, I approached the counter to request a refund for the additional charge, explaining that this amount could cover two years' worth of car washes. They called the salesperson over, who seemed visibly upset with my refund request and even attempted to convince me twice more to keep the extra service. As of now, I'm still uncertain whether they refunded the $99, since the main charge is pending on my card.When I finally received my car, I was disappointed to find that it still had bird droppings, dust, and watermarks on it. Though I was frustrated, I suppressed my anger and simply left the premises. However, I plan to file a dispute for $177 with my credit card company, allowing them to keep only the $60 I initially intended to spend.The pushy sales tactics, unexpected charges, and lackluster cleaning have left me with a poor impression of this car wash. I strongly urge others to approach this place with caution or consider alternative options.Service: Auto detailing
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August 2023 by Haliey h.
The fact that I constantly give this place chance after chance to be disappointed every time and I take my car for a wash every 2 weeks. I don't expect for it to be spotless but I do expect for it to be cleaner than what It was before I bought it in. I tip every single time because I understand how hard it is to work in the heat but the work is just so dissatisfying. Not only that but when I ask if they can please re vacuum I always get faces and rudeness. I know I can do it myself but at the end I paid for a services that I would appreciate it to be done decently.
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August 2023 by Erik J.
So Yesterday I went to get my 2017 Lexus washed here at the Wash Tub. When I went to go look at my Vehicle it looked THE EXACT SAME WAY IT LOOKED WHEN I PULLED IN.