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December 2023 by Leigh Gonsalez
Terrible management. Store is messy . Only 2 workers both of them had attitudes like if you don’t wanna work quit your jobs it’s the holiday season . We’re supposed to be spreading joy not misery would recommend going to to another children’s place
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November 2023 by Carey Olivas
shirts large selection of shirts for my grand kids always get my grand babies they're jeans from there so far staff has been awsome and friendly
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September 2022 by Paul Gvra
Would not release a $6 polo shirt since I was not the person ‘authorized’. Would not accept picture of ID of person who was. She’s 7 months pregnant and we live in Elmendorf Tx. Then I get my bag thrown at me since I ‘threw it’ up on the counter first. Completely unacceptable. The ‘manager’ Patty was zero help. Please educate your staff. Nyla had zero customer service skills.
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September 2022 by Paul G.
Customer service is completely absurd and pretty much non existent. Went to go pick up an online order of a $6 polo shirt. My fiancé is 7 months pregnant and we live in Elmendorf Tx. They would not allow her to show her ID by way of FaceTime or send it via text message to release a $6.00 online order. I would understand if it were a $50 or $100 order, but $6!!!! Ended up having to purchase another shirt in store. 'Tossed' that up on the counter and paid. When my order was bagged it was thrown back on the counter since 'I threw it up there first'. So much for customer service huh. Patty the manger and the register girl Nyla need customer relation courses. The Childrens Place step yalls game up. Absolutely unacceptable and horrid customer service.
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March 2022 by Gabby Gabby
I like this store. The manager is helpful and polite. I like buying my son's clothes here...I see bad reviews about the store being messy. It only gets like that bc people come n disorganize it. Hello. It is a mall. When do you see people unfold n re-fold what they grabbed. 1 out of 10 will. other than this I have seen cashier's w no Customer service skills. But that can be fixed. I wish the company has more printed shirts other than dinosaurs, video games, and such. Maybe some cartoon characters or something.
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October 2020 by vanrodriguez2
This place is such a mess...placed an online order put an alternate pick up person. Due to a glitch in their system the alternate person could not pick up. I called to see if the manager could make an exception due to my work schedule and she said absolutely not! What the hell this was a mistake on your company’s behalf. I just let that order return itself! Lost my money I’ll pay a little extra at Walmart or Target.
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March 2020 by Tonya Rush
Jenn is a terrible manager. She couldn't give me any information about an order that I had an email confirmation and order# for. She couldn't provide me with any status on the order. It was an "in-store" pickup which is usually available the same day and a week had already passed. I went and found the item right there in the store and she wanted me to re-buy it at full price since she didn't know anything about my order even though I showed her the email.
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December 2019 by Adrianna Medina
Great Place, Always have Great deals Love this place
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August 2019 by Christina R
If I could give 0 stars I would girls are very rude there no coustomer service at all. Just wanted even exchanges I had my online receipt and all but cuz they said it was longer then 45 day they couldn’t do it. So now I’m just stuck with brand new clothes that don’t fit my kid...SERIOUSLY!!!
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August 2019 by Erykah
It was such a mess! Like seriously it was a disaster .... the clothes were thrown everywhere. I stepped foot in there for 2 minutes and decided no thank you, I’ll shop at another location. Smh
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August 2019 by Yvonne R.
This place is awful. I went to North Star mall to exchange my sons 6 pair of pants...which I order online. It took 40 mins.. Then I was told to go to South Park to get my other three pants of pants that I had placed on hold only to learn that NO ONE BOTHERED to place my name on HOLD . Spoke to the manger, who can careless about the error or fixing it. I have been coming to this store for at least four years because the uniform pants fit my son well for school. I have never experienced such disorganization in all of these four years. Horrible store, horrible customer service, they can care less about fixing their errors.
