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March 2024 by Customer Service
Stay as far away from this business. White trash and uneducated. Worst service ever.
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November 2023 by Александр Студеникин
these guys are big liars, they say one price for repair and then a completely different one
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October 2023 by M Marrero
My brothers truck was put in for repair and it took them 6mo to install a used ECM and it was not programmed . As you’ll can see previous post on this business their quality of work has definitely gone down hill. Please stay away and save your money. Adam states he has 10 other businesses he has to worry abt and the ppl he has place to help him run THIS business clearly doesn’t know how to run a proper business. Which in turn makes you look bad. You charged (OVERCHARGED AT THAT) for services that were not rendered. You gave my brother your word; however, would not put it in writing and “as a man of your word” wanted a hand shake. You FAILED and did not keep your word. You/one of your employees installed faulty parts and not was was supposed to be done. With inflation and people working hard for their money how can you sleep at night knowing you’re not doing the right thing. You said you’d make it right and would do whatever it took to fix the problem and you did NOT deliver.
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June 2023 by Wesley Nash
They charge around $130 for a "full inspection/computer diagnostic" that apparently doesn't include checking the coolant level?Finding various loose nuts sitting around under the hood after my vehicle was returned to me was not very reassuring either ?Edit - when I brought my car back the same day after noticing these issues the mysterious nuts were acknowledged by staff and (hopefully?)replaced. -And they certainly had opened the hood to replace my leaking valve cover gasketThe coolant was also acknowledged to me as a mistake and remedied by the staff at that time. So I'm not really looking for any response, thanks.The low rating is to warn other customers that in my one and only experience at this shop I had to wrestle with my schedule and coordinate child care simply because the work wasn't done correctly the first time and I had to go back to get it remedied
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May 2023 by Tyler Clay
I cannot recommend TEXAS ELITE AUTO AND DIESEL enough! I had the distinct pleasure of taking my vehicle to this wonderful establishment recently, and I was absolutely blown away by the level of service and professionalism I experienced.From the moment I walked into the shop, I was greeted by a warm, friendly atmosphere. The staff is immensely knowledgeable and genuinely passionate about what they do. They took the time to listen to my concerns, thoroughly explain the issues, and provide me with an honest assessment of the necessary repairs. I appreciated their transparency - no hidden fees, no unnecessary upsells, just straight-forward, trustworthy advice.Their mechanics are true experts in their field. They worked quickly and efficiently, ensuring my car was up and running in no time. I was amazed at how painless the entire process was. I was kept informed at every step of the way, which put me at ease and made me feel valued as a customer.But what really sets TEXAS ELITE AUTO AND DIESEL apart is their commitment to customer satisfaction. They went above and beyond to ensure I was completely happy with their service, and they certainly succeeded. It's been a long time since I've seen such dedication to customer care.Overall, my experience with TEXAS ELITE AUTO AND DIESEL was nothing short of exceptional. If you're in need of auto or diesel repair, don't hesitate to give them a call. You won't regret it! This is an establishment that truly lives up to its name - they are, without a doubt, the elite in their field.Thanks again, TEXAS ELITE AUTO AND DIESEL! I look forward to returning for all my future auto maintenance needs.-Tyler
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April 2023 by Zion Diaz
Took them 2 weeks to work on my truck. They don’t even know what was wrong with it wanting to upcharge me by keep on adding stuff they don’t need to check. Don’t recommend coming here
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February 2023 by Nate Terra
These guys are the best and they are honest about the issue on my truck fast service and had a reasonable price. I’m sending all my family and friends here and I don’t trust anyone but them with my truck.
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January 2023 by Genevie Saenz
I am very greatful for the help Chris initiated to helping me with my vehicle. Price was responsible amd the work is noticeable, truck is running great better than before. I highly recommend Texas Elite for mechanical problems. Very honest and straightforward. Thabk you again!!
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January 2023 by Marcus Edwards
Chris at Texas Elite Auto is amazing. Quick service and excellent customer service. I'm having them do the exhaust on my 05 Jeep Grand Cherokee limited. They have excellent payment plans and offer military discount. I can't wait to finally get back into the driver's seat of my Jeep after not being able to drive it for a year. I will be having my Wife's mustang worked on here soon as well. Yall have gained a customer for life.
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January 2023 by rob palladino
Service above and beyond. Front man Chris took my truck in for emergency service and the mechanics hopped right on it, not only staying past normal business hours, but completing the work in just about an hour (serious diesel fuel line rupture) keeping my schedule right on time. The rates are fair and with excellent, honest service. Thanks again
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November 2022 by Tonia Carlson
Chris was amazing in working with me to identify the issue with my truck and taking care of it. They even wiped down the interior- it was a lovely surprise
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August 2022 by Trevin Demby
I visited Texas Elite about a month ago and had work done on my 2008 Charger. The ownership and team are very professional in their demeanor and their knowledge of gasoline and diesel vehicles. Chris was extremely helpful and knowledgeable. The shop was clean and exudes quality and most of all trustworthiness. I look forward to doing more business with them in regards to all of my vehicles.
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July 2022 by Bill G.
My son's car, a Genesis Coupe Turbo, had been in an accident a month earlier with only external damage to the hood and grill. It was covered under insurance and the car was sent to Caliber Collision for repairs. One week after it was out of the shop, the engine froze up while he was driving on 281 and I had the car towed back to Caliber Collision. After speaking with Caliber Collision and their review of the car, we were told the engine would have to be replaced, and it didn't have anything to do with previous repairs. After a review of the repairs, I determined that the engine wasn't touched. It was either a misdiagnosis of actual damages by the insurance adjuster, or it was simply coincidental. Either way, not a good thing. I was told by Caliber Collision that they do not replace engines, but would have a third party do the work. After looking online at several potential Engine specialists, and also weighing whether it might be more cost effective to buy another used car, I received quotes from several specialists, and I decided to have the engine replaced, since the car itself was in good shape. After reviewing the quotes, I decided to use Texas Elite Auto & Diesel (www.samechanic.com). One thing that firmed up my decision with Texas Elite Auto & Diesel was that they told me that they only used specific vendors for their parts. The vendors that they knew and trusted. It wasn't just buying an engine on the internet and hoping for the best. Their warranty for the engine would be 1-year parts and labor, which is very good compared to many of the places. Many places will cover the engine, but you would still end up paying a hefty price for labor if something major happened. I spoke with Chris, and he kept me in the loop with phone calls and text messages on the entire process. This included from the time the car arrived after the tow to Texas Elite Auto & Diesel from Caliber Collision, to choosing of the engine, and the status of the shipment of the engine from their vendor. I was also kept in the loop during the process of inspection of the engine to all the various diagnostics that were performed on the engine and other parts of the car that may have had issues from the freeze up. Excellent communication all around. When it was time to pick up the car, I took a test drive with the owner of Texas Elite Auto & Diesel. He told me that he liked driving a car that had the engine replaced like he was testing a race car. He said that only "he" would do this, not his employees. He wanted to stress test the car to see if everything sounded and felt good. He didn't want his customers stranded on the highway somewhere because they had tested the finished car with "kid gloves". It sounded and felt good. They also provided a list of a few things that they noticed while doing all the diagnostics that I might want to have fixed or replaced at a later time. Nothing critical, but just being transparent. My son has been driving the car, and I have driven it a few times, and it works great. I found when working with Texas Elite Auto & Diesel, their standards of integrity and customer care are 5 star. They did an excellent job, and I would whole heartedly recommend their services to anyone with auto needs. Bill G.
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July 2022 by Skip Smith
I was traveling from Phoenix to Florida when I started having power issues with my 2001 dodge ram 2500 Cummins. I Called and spoke to Adam on the phone. he was very friendly and willing to help on a holiday weekend. Got my truck in and diagnosed in a few minutes. The mechanic really knew well what he was doing. It turned out to be 2 bad fuel injectors. I had him change them all. My truck runs amazingly better than new. Adam also talked me into using an injector cleaner product and it did wonders to clean out my system. Would highly recommend this shop to anyone in need of service or repair. Got back on the road and made it to my destination and was very pleased. Found the people to be very friendly caring and determined to do the best. Cost was very reasonable. I will be sure and schedule my maintenance on my routine trips to Florida.
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July 2022 by Lillian Carter
I was there today someone recommended Texas elite I see the reviews looks good. I should have gotten the man’s name but he has a buz cut tall with glasses. Maybe it was earlier and he was running late he may have had better customer services. After he quoted me the price which really wasn’t bad a but his vibes was off and decided I didn’t want to do business at least not with him .So I didn’t stay I may try them again when there is someone else there and I just needed coolant for my AC I thought a customer could choose their service since I do know that’s all it needed even if not I would just have to come back and get all those other things he said I needed a quote of almost 400 just to start 115 each hr comon please give me a break let’s try the coolant first yes it would have cost more if he discovered a leak idk I am just a woman idk know auto. But he was still rude
