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September 2024 by Talisia Mckellar
Arash was nothing short of AMAZING… he works very hard for his clients to purchase a vehicle however their vehicles are Trash. I would not recommend anyone to purchase a vehicle from Texas Auto Trade in San Antonio unless it’s thoroughly diagnosis properly by a licensed mechanic. I failed to do so bc I entrusted in Arash’s as a person and he had Amazing customer service, but he’s a SALESMAN and that’s their job is to gravitate the customers by any means… there is no integrity behind it.. and they warranty sucks as well please be sure that you understand EVERYTHING about the warranty before . I only had my car for a month and I had $5000 worth of work to repair on my vehicle. And the warranty only covered $3500 of it and I had to pay $2000 out of my pocket. I had to replace the A/C unit compressor, Oil Cooler, Thermostat water pump and now I’m replacing brakes and spark plugs.. I asked Arash for assistance with this car issue is said that he contacted the financial institute who financed my car which was West Lake Institution which they never did (I don’t know how they would help because they are a third party and they just financed the vehicle) I purchased the car from Auto Trade Center not West Lake and Arash knew it was a Lemon so Arash should had helped compensate me if they genuinely cared.. I didn’t want a repo on my credit and I had no other choice but to scape up the money for repairs I’m terribly heart broken because this has put me in a huge financial bind… if you see any bad reviews please believe them because they will convince you to believe that the customers are lying on this company I have substantial proof and I don’t want anyone to have to experience this horrible experience . I’ve learned a lot from this horrible situation. I do not recommend this company they sell Lemons.
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August 2024 by Katrael Delosier
Very helpful and informative dealer. Derreck got me right and on my way !!!
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August 2024 by Rick Bailey
Be careful when buying from these guys. They don't look over their vehicles they are selling yet they say they do. Chances are you could be spending thousands of dollars in repairs after buying from them.
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August 2024 by Cristian Garcia
Arash was very helpful in getting me back in the road after a vehicle collision I had and he had a great variety of vehicles in my price range all in great condition. The vehicle I purchased is amazing and the service was definitely some of the best I’ve received. Definitely reccomend this place if you’re in need of a vehicle
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August 2024 by DeezyLovesYou !
My grandmother bought a 2013 Mercedes from here and just traded it off for a 2017 equinox from here , Arash is great!
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July 2024 by Liridon Fetahu
Just bought a Mini Cooper. Arash was very helpful walking me through the steps and guiding me throughout the process. He is very professional and cares for his customers. Definitely recommend.
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July 2024 by Cassie Cristo
UPDATE:
My son’s car started overheating, and the check engine light and oil light came on LESS THAN A MONTH after we bought the car. He took it to Take5 where we were told the car would get five years of oil change service for free-it wasn’t, we were changed $50 and were told it had NO OIL.
My son took it to Auto Zone to get the code read. It was showing the thermostat was giving an error and it was overheating.
I texted Derek because I was really upset that we hadn’t even owned the car for a month and we were starting to have issues. He said to bring it by the dealership, but when I told him I didn’t want to risk driving it and having it overheat, he said to take it to their mechanic down the street. I had to change the tow delivery last minute.
We were told by the mechanic that the owner Arash would pay for the repairs, then a day later were informed that he would not pay for the repairs.
So I’m out $300 for a car we haven’t even owned for a month and because it overheated, we might have to pay for any damages with the engine.
So BUYER BEWARE. This was my son’s first car and I really hope we aren’t out $8,800 a month later because this company sold us a lemon.
UPDATE 2:
Not even a week later my son’s AC went out, his air compressor is shot and it’s going to cost over $2k to fix. I wish I could update to ZERO stars.
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June 2024 by Simona Armstrong
They have a great selection of inventory and the buying process was fairly easy. My sister had no credit history and they worked with her to get a car she really likes. Arash really made the experience worth while. TY
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May 2024 by Linda Billings Vidales
Depends on who you deal with.
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May 2024 by Brian Daniel
Make sure you get everything in writing they went back on parts they said they were going to buy they installed old tires and they were notified that the rear light wasn't working they didn't do anything to fix it
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May 2024 by Arbitus
Arash and his team went above and beyond to solve a sudden emergency. My van died and needed a car really fast. My credit was problematic but they worked really hard to help me solve this as quickly as possible anyway.
The car itself is great. Zero issues and even if there was, the warranty will cover it.
Rock on gentlemen!
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April 2024 by J & J Garcia
TLDR;
Arash was great, no pressure, quick purchase, great prices!
Purchased my car 3/25/24, and it was a very pleasant experience. I showed up to look at a specific vehicle, but unfortunately, it had just sold. Arash then sat me down, and we looked through other SUV options, just in case I was interested in something else they had. He showed me a few options, and I really liked the CX-5.
I did tell him I was interested in another car at another dealership, and instead of pushing me for the sale of his CX-5, he asked for the VIN of the car I was looking at. We went through the Carfax to make sure I would get a good deal if I decided on that car instead. Which really surprised me!
Overall, my buying experience was great. His cars were competitively priced and honestly much better priced than the other dealerships I was looking at for similar cars. I was not pressured at all, and once I decided to buy (cash), it took maybe 10 minutes to sign papers and be on my way! I did call in advance that I decided on the CX-5, so they were able to prep the paperwork in advance.
They do offer in-house financing, as he gave me multiple options/offers on how to buy. Again, I was not pressured on how to buy. If I am in need of another used car, I will come back here 100%.
Time will tell on the quality of the car I purchased, but many things like that are out of their hands and will take that into account if I run into any difficulties. A thorough inspection shows that the car I purchased is in great shape for the miles/cost.
100% recommend for a good used vehicle!
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April 2024 by Austin Renner
Me and my wife were looking for a vehicle and found one we test drove it drove real good have had it for 2 weeks now and no problems with the vehicle. the people there were so friendly! Super easy to purchase a vehicle there I'll definitely recommend yall to stop by if you are wanting to purchase a vehicle
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March 2024 by Misty Sizenbach
Arash is amazing!! If you need a vehicle I highly recommend speaking with him.
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February 2024 by Debanhi Ibarra
Arash provided excellent service!
Great experience, would definitely recommend.
