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February 2024 by E Barron
I've been a TMobile customer for 22+ years. The service or lack thereof from this store was the worst I have had since being a customer. I will not return to this store. I would give zero stars if I could.
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February 2024 by Todd D.
Good service, knowledgeable staff to set up my phone. Recommended.
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December 2023 by Mariano Esteva
Great and exceptional customer service by George. He was extremely helpfull and nice !
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December 2023 by Christian Joya
I spoke with a young lady her name is Ashley and she has been very helpful on getting my fiance a brand new phone Google Pixel 8 which cost $700 we end up getting approved with a deal and an internet router with gift cups. This place has been incredible I suggest this place 100.
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November 2023 by Kyra Cupcake
George went above and beyond helping me resolve my issues. He made to sure to go over all the details with me regarding upgrading my phone and now having home wifi. George was even so precise when placing my new screen protector making sure that it was prefect. The team was nice and welcoming. Bridget was also so helpful as well to ensure that all my needs were met.
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September 2023 by David Force
Ashley Wallace was FANTASTIC! I went into this store simply to change from Verizon to T-Mobile and I didn't plan on making any purchases. Ashley got me to see the value in upgrading my phone to the S23 Ultra, I got a free Galaxy watch with it, AND she explained how T-Mobile's wifi works and it actually saves me $55 a month once I cancel with Spectrum. I'm very happy with the service I got from Ashley. I highly recommend seeing her for your next purchase! Guillermo also helped out and did a great job as well!
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September 2023 by Eiger Mora Moredo
I highly recommend ? this T-Mobile branch, they are extremely professional, attentive and friendly. They strive to provide quality and personalized attention to their customers. I especially want to thank Ashley who assisted me throughout the purchase process. They speak English and Spanish.
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July 2023 by Ray Ramirez
Went in the store that had five employees, two assisting one customer, two assisting another customer and one assisting another. Was there for fifteen minutes and never got acknowledged or greeted. Third time here, walked out twice not being helped.
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July 2023 by Danny Loya
Bridgett the manager was awesome! Helped me and resolved my issue quickly! Her employee Jorge who went above and beyond as well is awesome!!
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July 2023 by Wilfred Dennison
Personnel at dish T-Mobile store I was in and out with an issue that I had and it was keep up the great work hi Katie mobile
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June 2023 by Espi Benitez
Not enough help. Waited too long just tovend up with no resolution. They're so quick to push you out the door w/o a more accurate outcome. The representatives on the phone and in the store need to get on the same page fir the customers.
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May 2023 by Mike Martin
I just went in for something simple, replacing an IPhone screen protector, courtesy of T-Mobile. These guys are always so great and we didn’t make them any money today. Something small became a 20 minute opportunity for a conversation and just a very pleasant experience. Samuel at this store was just great and provided the best customer service.
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January 2023 by Cassondra King
If I could leave zero stars I would. Absolutely awful customer service, transferred my blind dad's phone number to tmobile, they couldn't get his number working or port the number successfully. They handed me 2 useless phones to take back to him that don't work and have no service leaving with the inability to call 911 if he needed. The manager and girl working there handed me an 800# and told me to figure it out myself. I have been with Att for over 6 yrs and would recommend them over tmobile!!
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December 2022 by Lisa Danaher
Moe is absolutely wonderful and such a pleasure to work with. He went over and beyond in assisting me. Most importantly, he was very patient in explaining the simplest of things to me. I recommend a large bonus and pay increase for this young man. Thank you!
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September 2022 by Don Delgado
We visited your store on 9/15/22. We were helped by Jerry. My phone was stolen earlier in the week and we were in the store to get assistance with setting up my replacement phone. Jerry was more interested in selling us additional services or products. He was also condescending and sarcastic as he answered our questions. We are over 60 yrs old and are often unsure of the correct process to set up our devices and Jerry just added to our anxiety with his attitude. After the stress of having my phone stolen we really just needed some kind assistance. We plan on avoiding your store if we remain using TMobile as our service provider.
