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October 2024 by Marion Suggs
I can’t get over how friendly and knowledgeable the associates are at this location. Selena was so patient and super friendly with all my questions I had. Excellent service!!!!
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September 2024 by Ibrahim aljboory
Horrible customer service, They don’t know anything very unexperienced people
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September 2024 by Guidance from above
Miss leading information store I recommend everyone no to get any sim ore any thing worst carrier ever
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August 2024 by Sweety Jos
It’s free compared to the others around, walked in and out in no time.
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August 2024 by Alberto Murillo
This store has the worst customer service. I’ve been here 4 times and each time is really bad and today I finally decided to give a bad review.
I can’t believe they can’t train their employees with basic sales training! Unbelievable! They are rude and unprofessional!
Please train your employees!
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July 2024 by Robert “G” Guerra
Nice storefront at stone oaks
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July 2024 by Tim Frantz
Super friendly. Moved to San Antonio and going with Spectrum.
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June 2024 by Jay Franklin
Large corporations are ridiculous. We ordered cable for my mother with dementia. They sent us 2 receivers. She is in an efficiency apartment and just has one tv. I tried to do the right thing and bring back the extra receiver we don’t need. They would not take it back because the dementia lady was not there even though I ordered the service. It most likely be lost by the time she doesn’t need the service. And at that time they won’t get it back and can fight her estate if they want it back later. The guy working there was not friendly and had no personality to be dealing with people.
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June 2024 by Roland Rodriguez
Needed to replace my DVR. Rupert helped me out and found the unit I needed. He found the right model after double checking the inventory.
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June 2024 by Martin Montero
Mr. Rupert did not want to help me, bad experience, add agents who really offer good service, do not come to this store
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April 2024 by Reuben Salazar
Staff was very helpful unlocking my phone.
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March 2024 by Gigi
Lied to me about the promotional offer and how I could get it paid off. Now 6 months into it, I'm finding out that I cannot pay off the amount that they had originally told me unless I keep the payments going FOR 3 YEARS, and that I would have to pay off the full total amount for a worthless phone that I do not use WHICH WAS DOUBLE THE PRICE WE DISCUSSED.THEY ARE LIARS and spectrum is trash either way. Don't go here. Don't trust them. It's not worth it.
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March 2024 by Phillip Franklin
Horrible and rude customer service. I will never return again.
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March 2024 by I Am Moses
Extremely RUDE and unwelcoming staff!!! Please do better
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February 2024 by Nelly
Very disappointed me and my husband with the horrible welcome and work ethics from Mr Lauren and the rest of the employees. They ask me what I need for told them I am have issues with getting no internet. And Mr Lauren answered “and what do you want me to do?” What I wanted if for us to have a better and respectful answer. What do you think we wanted for your employees. BETTER SERVICE. None of them wanted to work. Not friendly or helpful.
