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March 2024 by Jeff Walter
This place is totally incompetent. Don't expect to be seen in a timely manner here. Got there on time, they skipped me, and 30 minutes after my scheduled time I asked how far behind they would be and they said it would be ANOTHER 45 minutes.
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November 2023 by Elizabeth Herring
If I could give zero stars, I would. I was 10 minutes late due to traffic, called to let them know. Told them that I COULD NOT RESCHEDULE...and they would not see me. Additionally, they were going to be over $300 more than another imaging center. In the end...if I had to reschedule...I went with UT Health Imaging. They were more polite and cost effective. I firmly recommend UT Health Imaging. Much better service.
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November 2023 by April Ramirez
Long wait! After waiting awhile, I get back there to a rude ultrasound tech named Vicki or Nicki (couldn’t make out the first letter of her badge). Anyhow, I didn’t care for her snooty know it all attitude! Not friendly at all! The doctor was ok. She didn’t seem to be understanding of my situation.
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November 2023 by John Bethke
My second experience with STRIC as a patient. And just as my first time, STRIC staff were responsive to my needs and worked efficiently and effectively to complete my procedure. The radiologists at STRIC are no doubt the best in Texas. I highly recommend STRIC for any imaging needs you may require. 5 stars!
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October 2023 by Michael Mitchell
I was a little disappointed at first because I was told that my MRI was set for 12pm. Received a reminder the day before the appointment that I needed to be here by 10:30am. Had to wait around a little bit, that’s the reason for the 4 stars. Other than that, no complaints.
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July 2023 by Deb Leal
Smooth process from beginning to end. I was seen immediately for both MRI and X-Ray. Staff were attentive and talked me through the MRI.
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May 2023 by Sue Potter
At the Spurs lane location I found the staff to be very personal and professional from Sonia at the front desk who answered all my questions to the technician Virginia who did the scan. Virginia was awesome, very patient and explained things well.
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May 2023 by Allan Mcnary
Had appointment scheduled for 3pm sitting in lobby still waiting at 440pm going on 2 hrs and still haven't completed appointments
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May 2023 by Norma Garza
They give you an appointment, but see you 95 minutes later. 15 minutes inline, paperwork, 15 minutes inline to turn in paperwork, 65 minutes to be called in for pain injection, while enduring pain.
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May 2023 by Marty Kraus
Reading the other reviews had me kind of skeptical about how our visit would be. My young son needed an mri of his head, and he was very anxious. Joshua and Danny were super nice and kind to show us how everything would work and we were in and out as fast as we could have been. About a 10 minute wait and a 15 or so minute mri and we were done. My son did so well and only because we were treated so well. He actually said he wouldn't mind doing it again, but I sure hope he doesn't need another one. Thanks to these guys it was probably the best experience we could have hoped for. Thank, yall.
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February 2023 by Phillip M.
The facilities seem updated and clean but the service SUCKS! Appoint scheduled for 10:30 AM. Not called back until after 11:30 am. Not sure if it is a policy to over schedule or that the staff is not efficient. In fact, as I type this the three receptionist are huddled around gossiping. Extremely frustrating especially when you have to take time away from other duties. I'd welcome any other recommendations for my next scan. There has to be a better way?
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February 2023 by Helotes Roadrunner
This place is absolutely the worst. Today I was rescheduled a 4th time for a scan my doctor ordered. Each time, I received approval from my insurance company and my doctor. STRIC says, "we don't have it". No one cares to help. They just say too bad we'll reschedule you. HORRIBLE. DON'T GO TO THIS PLACE!
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December 2022 by Nancy Nystrom
After reading all these negative reviews I was ready to cancel my appointment yesterday. Instead, I went at 8:30, was met by VERY professional staff, filled out a few forms, had my MRI, and was out of the office within an hour. Maybe an early appointment is the key.
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December 2022 by Priscilla Arguello
Appointment was at 12:40 and didn’t get seen until 230pm. They didn’t verify my insurance until I got there and I wasn’t able to do one of the screenings because they didn’t verify my insurance in time. Horrible experience overall.
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October 2022 by Kimberly Gryting
I waited over a week for this appointment. I wish that I would have read the reviews that go back for years! After standing in line to sign in for 20 minutes on crutches, I was told that the wait would be 2 hours for an MRI of 1 foot. I waited 2 HOURS AND 45 MINUTES, before the MRI started. They have no respect for clients nor their employees who get yelled at by patients. OVER 3 HOURS AND 15 MINUTES. Their lame excuse is that some people take longer but they could allow for that in the scheduling, and it has been happening for years. Also, people who have arrived after me were seen before me. People with so called Emergencies were walking in and seen 1st. Corporate Greed and be damned with patients.
