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October 2024 by Ryan Boles
Whatever you do, don't rent from Silver Oaks! It would be cooler with less bugs if you lived under a bridge.
The units are old, run down and dirty.
The management is very slow to respond to repair requests. It literally took two years and multiple requests about a toilet that wouldn't flush, before they replaced it. The AC goes out constantly, spending days with no air at all in the Texas heat. Leaks from the apartment above, mold and more bugs than you can imagine. A two year old could do a better job painting than whoever did these rooms. Beware on Tuesdays because no matter where you park, the mowers will throw rocks at your cars, causing cracked windows and dents, which they will do nothing about.
One of the units burned down and they are rebuilding now so at least you know there will be a few decent units for awhile. We were in two different buildings during the time here and it would be easier to gut them and start from scratch than to repair all the things wrong with them.
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September 2024 by 앙만다령Amanda
Literally one of the worst apartment complexes and management I have ever experienced. Laziest staff. Dirtiest complex. Maintenance has walked in on us without a knock and while my dad was showering alone at the apartment. Apartment smelt like mildew, carpets look old, Sheetrock hasn’t been changed since the building of these apartments, oldest refrigerator, disgusting old looking restrooms with the oldest flooring and cabinetry. Everything is super dated and disgusting. When you put a work order in they say okay and won’t get to it for weeks or even months. We even had a roach infestation at one point from some people who moved in upstairs and they never fumigated the place. We had to do it ourselves. This place honestly is the worst. Lots of crime as well! Peoples cars have been stolen and broken into several times. Gates never worked the years we had to live here. I can go on and on. DO NOT GOVE THIS PLACE ANOTHER DOLLAR! Move out and don’t move in, new people!
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August 2024 by Irene Chaps
The staff here are awesome and attentive to my needs. They’ve seem to up the game by routine checks and fallow up calls of how maintenance did their part of the team effort running this complex. They come and do lawn maintenance weekly and garbage pick up often. They’ve all been really great since my move in. Thank you team silver oaks!
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August 2024 by Momo
Unable to pay rent the office is closed
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August 2024 by Njoy TeShow
This was my 1st apartment experience. I was there little over a year . I was shown an apartment on ground floor . Because how I moved in on prorated amount and my pay dates I was 1 month ahead & I stayed that way . My move in day I was on the 3rd floor . First month there AC didn’t work & I was told by Kris it was the ants that caused this . The water bill always high with no meter amounts just a number that’s due . The furnace omg there’s no filter just disgusting & when it broke it cycles toxins back into my lungs . I always had someone entering in my place while I was gone . I reported this , but they are all friends . I had many things missing . From food to toilet paper. I travel with work & leave Sunday-Monday & return Friday. They knew my schedule. I gave my 60 day notice 12/27/23 . Move out will be 02/27/24 . The other complex verified with Terry I was current on all bills & prepaid . My other apartment move in date was 1-20-24 . I reached out to the office many times . I tried to return my keys in early & Terry told me if I do that she will report me for a broken lease . So I kept my keys since I technically had both apartments . I called Kris & told him I won’t be in town on the 27th to return my keys & he said that’s fine return them when you get in town . I got back into SA March 1st late afternoon & I returned my keys . I called their office about my deposit & if that would be returned or not Meghan the bookkeeper told me very rude and told me she mailed my final bill . She wouldn’t tell me anything just there’s damage.so of course I’m asking because I know how I left that place . She gave me hints & told me I should have had the carpets cleaned and I shouldn’t have been so dirty . 3-21-24 certified mail comes .. I of course call my chargers are for not returning keys back to her in the am 24.30 water bill 1-9 to 2-8 of 66.87 some fee of 3.33 water bill 2/8 to 3/1 . She did tell me if I want to see the picture she took & used on her own camera I was to pay her 5.00 in cash . 1st she said she would email me then she said I could view them only . What kind of criminal activity is this !
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July 2024 by Weeb That Shreds
We had roaches the day we moved in, toilets didn't work, AC didn't work and didn't get fixed for months and even then it went out again and never got fixed, Activity center is never open, laundromat had several broken machines, dogpoop everywhere, mold was in our fridge, the sliding door broke on my very first day and it isn't very handicap friendly
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June 2024 by Alexandria Davis
Leticia S. did an amazing job with helping me out she was patient with me and had an amazing attitude through the whole process of moving me in. I would recommend her to anyone who needs help or just has any questions. She is the best there and super nice!
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June 2024 by Genevieve Torres
No AC for memorial day weekend called them twice just to get a phone call to say that they have no AC maintenance technicians and no single unit ACs and nobody will come touch my AC until Tuesday
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June 2024 by roxanne CG
I lived at the Silver Oaks apartments between 2019-2022. In the 3 years I reported multiple issues with old outdated appliances and window blinds. The maintenance staff was ineffective and lazy leaving behind the repaired items for me to throw away. The neighbors let their dogs poop in the grass and not pick up and I had to use “outside” shoes to walk my dogs. The gates never stayed closed and I witnessed and reported what appeared to be two people breaking into AC units to steal the copper. My mailbox was also broken into. I reported it but never was fixed. I ended up having to rent a PO Box to have my mail delivered. Horrible experience. I would not recommend this apartment complex. It’s cheap and dangerous and the management staff is inept and rude.
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June 2024 by Kris “shadow-man69” Stokely
Okay so lived at silver oaks for 2 years and some months. I have some very little pros and a lot of cons so let’s get to it with the pros- the best part of living here is that for those 2+ years my rent stayed the same 899 and they have great staff and sometimes good maintenance if you get the right guy.
Now the cons. Boy where do I start thin walls can hear everything yelling a such, dog poop everywhere and you’ll smell it once just pulling up to your parking spot I mean gross. Extremely old appliances and mold with mildew smell every time you walk inside your apartment you’ll smell wet wood. Lots of leaky pipes you can hear between the walls, warped counters and lots of water damage. Ac is always either broken or you’ll have to have it on the entire time which electricity bill gets high the roads are horrible, Now I did like it here only because it was so darn cheap and budget friendly. But be fair warned it comes to a price for living quality, also make sure if you get promised anything have it on paper nothing against the manager but it helps them to remember if something was promised. The pools were really disgusting but what to expect with a public pool. Oh and lovely mail boxes get broken into daily and packages delivered to you will be stolen so if you need something cheap this is a good place to start out but I wouldn’t recommend it. If I had to I would live back here if my budget took a hit. This place can be manageable if you just get used to it, oh and cockroaches it was bad at first but after cleaning spraying and doing the pest control treatment for the 2 years I would only notice like very few roaches every once awhile.
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May 2024 by Suzanne Richards
Very rude and unprofessional staff. Maintenance takes up to 4 times to get a problem fixed correctly. Very old apartments and appliances. Pool is always closed. Ants are everywhere and will also get in and damage your vehicle electrical system. Management does nothing to fix these problems
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April 2024 by Victor Rebollar
I put a work order to fix things and my ac 2 weeks ago and ever since Julio left maitnace hasn't been the same
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April 2024 by Speed_Force 92
Staff always tries their best to work with you and prices are great
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March 2024 by juan nunez
Been here a few months. Not bad overall. Too affordable to complain much. But the office is terrible. Hard time getting through whenever I call. Often have to walk into office to have issues addressed. The recycling bins haven't been picked up ONCE in the months I've lived here. Informed the office and management many times, they just have maintenance come dump the overflowing recycling bins into the trash. Had a massive leak issue that needed to be fixed and took long, leading to more water damage that damaged some furniture. I understand for the cost and space this is a good spot, just be prepared when dealing with the office/maintenance.
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March 2024 by Mari Malave
Very friend office staff. They made my experience very easy. Super happy with customer service from Megan!
