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September 2023 by Ranjeet Singh
Had to remind and follow up. Did not attempt to get business and seemed to have brushed me off. Took my business else where
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April 2023 by Beth G
Jacob is clearly an expert. He supplied several great home and auto insurance options. His insight really helped me narrow down the best options and start date. Let’s not forget about the discounts he was able to apply! Best insurance transaction I’ve ever had.
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March 2023 by Selina S
Jacob provided the best customer service and really cared about the needs for my family. He was able to educate me on different companies and found the best fit. Highly recommend if you are needing or wanting to switch insurance companies!
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March 2023 by viridiana ortiz
I reached out to this agency because my partner and I are purchasing a home and Jacob assisted us. He was super helpful and was on top of everything we needed. I really recommend this place.
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November 2021 by Nick Oscari
Insurance is not a fun topic for any of us but at least when you have Shavano Insurance Agency on your side you know you are getting the best price and service!I will recommend them to my family and friends.
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November 2021 by George Salinas
Excellent service, very thorough, and very responsive. I strongly recommend Jacob and his team.
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November 2020 by Josue Espinoza-venegas
Jacob was extremely informative and helpful when it came to helping me shop around for auto insurance. He answered every question I had thoroughly and helped find a company/policy that best fit my needs and budget. He made the process quick, stress-free, and simple and I highly recommend him to anyone searching for auto/home insurance.
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November 2019 by Tml Lopez
Eddie Garcia provides us peace of mind for our business and personal needs. He was able to prioritize what’s important to us as the client and we value that as a customer. He did not take the first option of insurance he went line by line of comparing our options. He also follows up with customers. He let us know every step of the way what we were in. Overall I would recommend him for his professionalism and knowledge of the business.
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November 2019 by Outlaws Western Wear
Extremely pleased with Nation Wide!Eddie Garcia Makes Every Experience So pleasant. He goes above and beyond to try to make sure we have the best they have to offer, but more importantly he genuinely shows an honest care about our business and personal well-been. I strongly recommend Eddie to Everyone!Brady H
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November 2019 by jack sparrow
I spoke with Mr. Lopez the owner over the phone who has gone above and beyond the call of standard customer service by not merely informing me of their products, but the level of service they can provide and even then will go out of their way for their clients. I am pending a decision on, if I will choose a carrier. I would like to point out that this should be anyone's first point of contact as they have over 60 other carriers to comply with what type of insurance product you're looking for that suits your personal insurance needs. Nationwide Insurance Jacob Lopez only has A+ rated carriers, so you're covered not just for your vehicle, multiple vehicles, home insurance, but also personal injury insurance as well.Great job and a great team who utilizes technology! Keep up the good work!
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November 2017 by Jennifer Flores
Ask for Eddie Garcia!!I have been with Nationwide for over a year now and have always experienced the highest level of customer service from this agency. Eddie is always prompt with his responses and cares about his clients. I highly recommend speaking with Eddie for any insurance needs. He has such a great personality and will go the extra mile to help me out with my policies. Not only is Eddie super helpful but the entire staff is friendly and helpful as well. I have sent family and friends his way and will continue to do so, highly recommend this agency!
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November 2017 by Ashlee Fortune
The Jacob Lopez nationwide agency in San Antonio is probably one of the most friendly insurance agencies I have ever used. My personal agent Eddie Garcia always always goes above and beyond his duties! They are helpful, polite, and extremely knowledgeable in everything they do! I would highly recommend anyone to give them a call for their home or auto insurance!!!
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November 2017 by Vince C
If you want consistent excellent customer service, than this is the place. Phillip has been my agent for years now. Every phone call or visit to the office is as pleasant as the first. Hands down the best insurance agency. Thank you Phillip and Jacob for your professionalism and great work ethic!
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November 2017 by Maegan Hajifathali
Customer service is the best! We were over paying for less coverage with another agency until we switched. Glad we made the change! Eddie has been available for any questions or concerns, even after hours, he's always available to help! We are highly satisfied customers!
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November 2017 by Berto M
Excellent customer service! Eddie Garcia was very helpful in making sure I had the coverage I needed at a reasonable price. The agents always welcome me with a smile and a handshake when need in to the office.
