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October 2024 by Atlee Parr
Akemi-Hana was so very helpful and went above and beyond to make sure my banking needs were met. Make an appointment with her, she is patient and understanding!
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October 2024 by Liz Alvarado
As always, I received kind, polite, swift attention. My problem was solved very quickly.
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October 2024 by Apollo
Thank you Akemi Hana, she was more than helpful, very straight forward and doesn’t feel overwhelming to ask questions I’m not sure about. Her assistance with helping me start a credit card was very much appreciated.
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September 2024 by Michelle Luna
Akemi-Hana was of great help to my first market account. She walked me through it and explained everything to me make a hard day good with my transactions.
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September 2024 by Fernando Hernandez
First and foremost, I want to thank Samantha T for guiding me through the process of opening an account and providing knowledgeable information about saving accounts available. I would definitely recommend anyone to go To this branch, best customer service I’ve had at a bank
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September 2024 by Tianna Torres
I was referred by my best friend to finally open a bank account after years of using a prepaid card. I couldn’t have made a better decision. I worked with Samantha & she was absolutely amazing! Answered all my questions, gave me so much information that I would’ve never knew. So happy I decided to make the step! Thank you Samantha for helping me open my account & being amazing!
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September 2024 by B SCHRAM
Akemi-Hana was able to handle a multiple transaction request in a very prompt and professional manner. Her patience and kind service is greatly appreciated.
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September 2024 by tanner skrehot
Shoutout Samantha T. @ssfcu wirzbach location, Great branch, always reliable, very helpful.
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September 2024 by berberbanks
Akemi-Hana was so helpful getting us set up with a new account. She knew what she was talking about and has an amazing personality!
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September 2024 by Violeta Aguinaga
Had a great experience with my insurance agent Mr. Sanchez. He was professional and answered all my questions and concerns regarding auto insurance.
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September 2024 by Daniel Ruiz
Dart was very patient.Very helpful and answer my questions to the best of his ability and I am very satisfied with him
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August 2024 by Jus JJJ
Rude! Went in (8-10-24, approx 12:30 pm) to cash a check from one of two family members that bank here. When I questioned the $5 fee, the teller rudely, loudly tells me " Well, go to your own bank." I explained that I am there because I'm in this area. He asks for my last 4 soc sec numbers. Few minutes later, says he has to have the full numbers because he doesn't have me on file. I had already told him I don't have an account there, so, why should he have access(?). His slow pace seemed intentional, even with a line behind me.
However, for every displeased customer, an average of 30 people hear of it.
I have a large clientele and I will do my part on upping that average.
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August 2024 by Roddy Thackerson
Stopped by to open accounts and had the.pleasure of being helped by Samantha T, honestly I coukd not have asked for a better experience. Great account incentives and amazing customer service. Definitely need to be banking withSSFCU Wurzbach
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August 2024 by Danielle Ramirez
I came in super stressed out and Samantha T. was so helpful in explaining everything she really goes above and beyond. I left so happy thank you
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August 2024 by Lourdes Rodriguez
The lady at the front where she takes the appointment has been so helpful! Everyone was super friendly and helpful , SSFCU has been doing an exceptional job.