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June 2024 by Sara Gartner
It is very messy and disorganized. However, sometimes you can find some good value products if you have the time to search through the chaos, as products aren’t sorted into the right area. Also, it seems like parents drop off their kids in the furniture section while they shop and they use it as a play area climbing on top of everything. This is more of an annoyance than the mess, as any furniture with fabric was dirty and most items were broken.
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May 2024 by Katie Ann
Honestly, every employee I’ve talked to or that’s “helped” me has been rude. Especially the cashiers. It’s actually crazy. I’ve been in customer service for so many years and I can’t believe it’s tolerated.
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April 2024 by Joe seller
Horrible service
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March 2024 by jorge tavizon
To look for jewels
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March 2024 by Ignacio “Ygnaxio” Martinez
I have bought many things from this store of great quality. For some reason it is not well stocked like it was before. It has empty shelves and that is the reason I only give it 4 stars.
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March 2024 by Nicole
Rude cashiers, the store was messy.. It wasn't a good visit... ? It's definitely not a repeat .
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January 2024 by Barbara Insco
It was a nice store to look for bargains. I bought a couple of name brand clothing at a good price. However, the store reminded me of a resell store they way it looks and lack of help on the floor for questions.
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December 2023 by Maria Larrea
Find everything and good prices, house, children's clothing, women and men, suitcases at a good price
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December 2023 by Jennie G
Best location in San Antonio!
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November 2023 by LINDA C
They have had a great variety of Halloween decorations. I wished they carried more in quantity with their plates and glasses they sold. I wanted 8 plates and wine glasses and could only buy 4 of each as that's all they had. If you have great decor please sell more than 4 plates and glasses. I bought all this at different Ross stores in San Antonio. Bought more than this too. Just didn't take any pics of the dishes or glasses. They were gifts. Too cute.
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November 2023 by David Martinez
Great deals but really messy for the side of town it's on. I know a lot of people that shop there are just so disrespectful of the items and placing them back correctly, but it was pretty bad. Otherwise, there's always a good find, and friendly staff.
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November 2023 by Chynna Brazelton
This store is extremely messy. There are more loss prevention personnel than cashiers. One of the loss prevention ppl was being weird walking into ppl
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October 2023 by Humberto Ramirez
Just a regular Ross. Not much to add.
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September 2023 by The Lee Family
Great customer service guys keep it up
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September 2023 by J Jessup
This place is the pits. The cashier was rude, shelves empty, couldn’t get waited on for a return, and then had to park my purchases because they were so slow. There’s a longer version and I will give names to the home office when they are reported for being absolutely horrible. #2 I was in there this past Weekend 9/24/23 and the cashier was so hateful and rude! I am contacting HQ over it is how upset I was. I simply asked if I could possibly get a small discount on a cheap wallet because it had no box. The cashier called the manager and told her over their microphone they speak to each other on and said I was giving her a hard time! The most outrageous thing I have ever heard! The manager was nice and said sorry it wasn't damaged. I said I understand and said TY. I tossed the wallet on top of a few pieces of merchandise that I was going to buy. Just laid it there. The cashier smarted off and said "You didn't have to throw it at me!" I said excuse me (Because I couldn't believe it!) There was a large line by then that was creating a scene. She was snooty and in my opinion she was giving me, a hard time (the white customer and she was Hispanic.) I said to her if I threw something at you that would be assault. Let's just do this: Stop the transaction and I Need to see the manager. I talked to the manager and the entire time the cashier was glaring at me like she was full of hate for nothing I did. I went on to tell the manager the cashier needed to be retrained. She interjected all the way from her register something inaudible. I told her she probably didn't want to work anyway. None of us want to work particularly, but work in something that doesn't require making everyone around you miserable! I don't have to shop there, but when I do I expect to be treated kind when spending money there. It was so upsetting to me I need to speak with the people in HQ.
