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October 2023 by Ruben Mendoza
Both Mr. Alec D. and Ms. Daisy H. we’re so helpful and patient with me on 10/16/23 and 10/17/23. They both provided me helpful suggestions in furniture needed for our new house. They listened to my needs and their suggestions made my selections much easier. Then on purchase day, my delivery was set for next day after I close on my new house—Outstanding individuals! Please give them a chance and they’ll deliver the best experience.
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October 2023 by Diane Jones
Today my husband and I received the best help at Rooms To Go as we shopped for new furniture for our family room and our theater room.. Curtis met us with a friendly smile and gave us so many options to choose from. Curtis helped us step outside the box as we looked at more modern styles. We appreciate all your help Curtis.
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October 2023 by JANET BURNETT
We were in need of living room furniture. Went back to rooms to go as I had bought from this location twice before. I love their furniture. Bobbie met us at the door and showed us several reclining sofas. So many options! We settled on a gorgeous teal reclining sofa and actually switched out the love seat for the ivory reclining chair. Beautiful leather. The love seat just didn't work in the living room so we decided to change it for the chair. The manager on duty this morning said no problem. Set everything up and I was quickly on my way to see the eclipse. I'm sorry I didn't get your name but you were so kind. If I need more furniture I will go back to this rooms to go.
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October 2023 by Desiree Gutierrez
Overall my experience with Smiley was 10/10! He was very professional and helpful throughout the process i went in to get a couch walked in and out very quickly im impressed! Nice establishment had a welcoming atmosphere i will be coming back if i need more furniture. Thank you Smiley!! ?
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October 2023 by Georgia Washington
Johnny Pena was very kind helpful also patient with me .oh so helpful. He should have a raise. I just loved his service.. Eric my son also says THANK YOU to Johnny his good help. We have never been treated to such good service ina very very long time .Can I please have him for myself I'll return him ina few weeksTHANKS SO VERY MUCH.
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September 2023 by Christina Cabello
We decided to shop at Rooms to Go for our living room set. I’m happy we did! Cristian was extremely patient and knowledgeable on information regarding the furniture. Thank you for making the experience pleasant and easy.
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September 2023 by Rene' Warner
This was our first experience of shopping at a Rooms to Go and it was a pleasant experience! We were met by sales associate Jeff Gorton at the door who kindly showed us what we were looking for. Jeff was professional, knowledgeable and personable. With his help we were able to find exactly what we were looking for. We were impressed with the quality of the furniture, the price and the excellent warranty. We highly recommend shopping at this Rooms to Go store!
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September 2023 by Kathryn Emilienburg
The associate that helped me was named smiley and he was so nice and understanding. I really enjoyed working with him while buying new furniture!
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September 2023 by Bonnie B
Johnny Pena, AKA Mr. Patience This advisor was so patient with us (My husband has memory comprehension problems) He was not pushy and just let us talk through everything. Thought nice to give me his cell to text/call him if we were interested to see him when or if we came back to store. He repeatedly answered our questions. Supper salesman Mr. Patience!
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August 2023 by Jenene
If I could put zero stars I would simply for the customer service. I wanted to put purchase furniture for my family room from here and I am so glad I had the horrible encounter with the representative that I did have. From the time my daughter and I walked in the sales person was demeaning and rude. After about a 16 minute encounter with her I requested to a have a different sales person and after waiting 10 more minutes for another salesperson to help I decided to leave because no one showed up. The conversation with the sales person she talked over me and talked down to me as if I was a child. I asked some questions just about different portions of the furniture and she just was plain rude in answering me. And after I told her I didn’t want to finance she started probing and asking me why. I had all intentions of purchasing via cash and I decided to leave. I am one of those customers wherein great customer service is one thing I believe in. Well, she did show me her true colors it was all about getting the sale by any means necessary. I took my money, time and my business to Living Spaces furniture and I love it over there. Please buyer beware!! It’s all about a sale
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August 2023 by Rita Castilli
I stopped by to look for a headboard. Anthony S introduced himself, guided me to what I was looking for and explained the price listing. He was friendly, knowledgeable and very patient. Absolutely no pressure. Great experience and great selections.
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August 2023 by Irma Garcia
Anthony Seals was a great sales associate. Answered all of my questions quick and showed me all options available. Thank you for making easy foe me.
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August 2023 by Yvonne Leal
We had a very pleasurable experience at Rooms To Go. Our salesman, Mr. Frank Rivera, was very helpful in assisting us in choosing the right furniture for our family. We really appreciated his non-intrusive nature yet was there to answer our questions. Highly recommend Rooms To Go as well as Mr. Frank Rivera.
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July 2023 by T Bear
Daryle S. is the absolute best furniture salesperson EVER!! What a grand experience from greeting to buying a living room set! He took time to help us choose the smarter, more comfortable, more durable set for our lifestyle. He listened to our wishes, but his knowledge, experience, and insight was so appreciated. He now has lifetime fans!
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July 2023 by Marco Guerra
Sales Rep Nino is very knowledgeable. He answered all of our questions, patiently. We did not feel pressured to purchase a product, even though we did. The floor room gave us a good opportunity to “test drive” the product - loved it! It was even better when at the register we found out we could have it delivered sooner and the price was lowered! Overall- i give the experience 5 stars. Well done.
