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November 2024 by Jesse Cowen
There drivers have no courtesy to anybody else on the road swerving in and out of traffic to go to a non emergency call at 80mph in a 45. There drivers need to be more careful before they kill somebody
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November 2024 by Donovan rene
good service, very friendly- brad was very helpful
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November 2024 by B H
I've been using Richard's since the early 90's. Courteous, careful, and safe. Jesse has helped me relocate my bus a few times. I've enjoyed the interaction every single time. Thank you
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October 2024 by Nicholas Gonzalez
Shout out to Mr Charles!
Sadly my neighbor was involved in an automobile accident and his truck suffered a hole straight through the rim ?, Richards towing brought him home.
I wouldn't normally be all up in my neighbors business but luckily I was able to lend a few 4x4's, that's when I met Mr. Charles from Richards Towing. I noticed how hard he was working and how quick he was able to help my neighbor out and get the vehicle placed in the appropriate spot. He came around and thanked me for helping my neighbor. Can you imagine this driver on this busy hot Texas day makes his rounds of job requirements and then goes the extra step to recognize his customers random neighbor for helping. My neighbor seems to be in good spirits, Mr Charles seemed to be in good spirits, and I can honestly say I felt good being able to help just a tiny bit. Today I felt useful ?. A great experience on my end to an otherwise random meeting and unfortunate wreck.
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September 2024 by alex e
friendly and helpful
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September 2024 by Ana Castillo
When the driver called me it was about 8:30pm. Expressed to me that he was about 20 minutes away from my home where my vehicle was parked. I liked his personality, he was polite and was willing to listen to my rambling on about what happened to my vehicle. I gave him the key to my vehicle and trusted him to take my truck to Miracle Body & Paint where we normally take our vehicles for bodywork. I will definitely use his services again and refer him out to my friends & family.
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September 2024 by NIcole Pacheco
We had such a great experience this evening with Mr. Charles! My boyfriend crashed his car pretty bad today and we were all spooked up pretty bad. Mr. Charles came in and went straight to business and helped us right away. He took very good care of us today and I appreciate him helping us in the mist of chaos! Thank you Charles????
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September 2024 by Mario Trevino
Driver took great care with the tow.
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August 2024 by Jamie Smith
Richard’s Towing has the best hospitality! Very kind people. Best experience I’ve had with the stressful situation I was in. Thank you for rescuing me and towing my vehicle to the dealership. I am so grateful that this company operates in San Antonio and cares about their customers! If you need towing give this company a call….they’re phenomenal!
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June 2024 by rachel Valadez
Very quick & very friendly.
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May 2024 by Brady Crow
Incredibly slow and incapable, I called them ahead of time to find out what I needed to bring, she told me proof of insurance and a valid ID for whoever is going to be driving the vehicle. I pay a friend to drive me across town with everything I need on her son's birthday and they say I need my birth certificate when I get there. Wouldn't trust these people with anything, let alone others property.
After I left this review the woman on the phone who doesn't understand her job, got mad called me back and now she's saying that she won't accept valid ID (social security card, birth certificate) I'm calling a lawyer
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May 2024 by Celicia McIntosh
Richard's Towing provided timely service based on their estimate and delivered my vehicle in great condition! They were professional as well. I'd recommend!
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April 2024 by Ashley Cavazos
Great service , quick and respectful
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April 2024 by Derek Rodriguez
Awesome service. Patrick was super professional with great customer service skills. We will definitely be doing more business with Richard’s towing. Our company moves, large tanks and we need a reliable company like Richard’s towing! Thank you for the help!
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April 2024 by Lois Chicas
Richard and Vanessa went above and beyond. Excellent customer service. I recommend anyone Richard’s towing company. Their driver Patrick was very helpful.
Thank you for all your professionalism and attention to our unfortunate situation.
