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November 2023 by Rudy Hernandez
Worked with Janey at Rexes. But cumulatively and with all the staff I had to deal with, it was an excellent experience. Staff was very knowledgeable and had realistic expectations. The experience was so fast I almost expected mistakes but was happy to see adjustments done easily. Probably the best experience I've had for a formal. Can't praise them enough.
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October 2023 by Rosalie Maldonado
Just went in. So my son does what most teenagers do and let me know last minute that he needed a tux(he was undecided about homecoming). We went in and I let them know I needed a tux for this weekend and I got complete respect and politeness. Irene took my son’s measurements explained everything, they made the whole experience great! Both ladies there were so sweet and respectful. I was prepared for the worse but they were amazing. I will post another rating of whole experience once event and return of the tuxedo has happened.
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October 2023 by Marcedise Barrios
I would NEVER recommend. I ordered suits (11 suits total) 3-4 months prior to actually needing them. I got so many run arounds the week I was to pick them up. They called twice and told us they were ready. Both times we got there, they were not. My husband went once and was told all orders were there, 3 were missing. Then my mother in law went to pick up the rest and they were still missing, so she waited over an hour for the other ones. When we FINALLY got all suits, the sizing on the white shirts and vests was TERRIBLE. Almost every single suit had something too small or too big. I will NEVER go here again. I’ll pay cash next time for something than to have to deal with these people ever again! & I never leave reviews but it was TERRIBLE. I was already stressed and had all of this happen Wednesday and Thursday. My wedding was Saturday. 2 1/2 hours away. DO NOT WASTE YOUR MONEY HERE
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October 2023 by Adrian Torres
Came to get fitted for my wedding. That part went great, however called the day before the wedding to pick up my tux and they couldn’t find the ticket. Guessing the lady didn’t put my order in. She didn’t even write down my size so I had to go across town to get resized again immediately in a rush. Than after the wedding, I went back to try and return it. The lady had a line of 10 people to get fitted. I just needed to drop it off. Not worth it to wait an hour to make a return. I live too far to be going back and forth. Don’t recommend this place.
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October 2023 by Jami Reese
Went to Rex’s to get our groomsmen fitted for a tux for our wedding. Irene was amazing. She was patient through it all and answered all of our questions. She showed us all the options and worked hard to get everyone measured and make sure we were happy through it all. Definitely recommend this place!
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October 2023 by Razorz
Excellent and courteous service. Worked with Irene for a tux for my sister's wedding and she was the best. Very knowledgeable and patient getting us all fitted. Will definitely be using this location for events in the future.
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October 2023 by Sonja Marie
We brought our son in for Homecoming (last minute because of course boys) and Martha was PHENOMENAL at helping us!! Not only did she do a wonderful job- but she got my sons suite her in time!! PLUS he won Best Dressed. Thank you for all of your help. I HIGHLY RECOMMEND. By the way… this is my 2nd son I have brought as last year my other son went to Homecoming. Martha also helped us last year and per usual she is ALWAYS AMAZING!! Anthony says thank you!! ?
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October 2023 by Natasha Harris
Wedding in less than 2 weeks and needed a blazer rental and white shirt. Came in and Martha R was very accommodating right away. Got my father sized and we were successful with a coat rental and bought a white shirt! Thank you so much Martha
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October 2023 by Maria Salazar
On 9-20-23, I needed a tux at the last minute for a gala on September 23rd. Martha, at the Southside location, was GREAT! She fitted me and made some recommendations for a solid fit. My tux was ready the next day & it looked fantastic. I got lots of compliments at my event on how good the tux looked on me.Martha was super professional, friendly & knew her business. Dropping off with Martha was easy. I will go back again. I was so impressed with the goods that I ended up buying a tux for future occasions. This is the place to go for formal wear and Martha is the associate to see!!! -M. Salazar
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August 2023 by Albert Alvarado
I've rented tuxedos from Rex before and the service Irene Idrogo, Mary Jane Quintero and Martha Ramirez is spectacular - from helping me make the right selections to making sure it fit perfectly. The choices are excellent, I had to stand out at my events!! The pricing is very reasonable as well!! I'm a loyal customer!!
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August 2023 by Lanette Garcia
Irene helped my daughter and son in law pick out some colors for suits for their wedding. She was very attentive and very informative. Highly recommend this location for any special occasions
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August 2023 by Denny White
My experience was first hand outstanding customer service! Thanks to Irene for taking care of us! I would definitely do business with Rex Formal wear & Tuxedo rentals again! Highly recommended!
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July 2023 by Sterling Nielsen
Rex was top notch! Came in from Houston for a wedding the day of and was able to be sized and fitted the same day! Definitely recommend for any formal event!
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June 2023 by Gerri Reynolds
Booked a tuxedo and paid the entire amount instead of just the deposit. Event got canceled. Canceled the tux rental 8 days prior to the event date. At first, they said they don't do refunds. I understand not receiving the deposit amount back, but since I paid the full rental I should receive that portion back. Had to talk to a couple different people before anyone agreed I had a refund coming. Then they said it would take a month. It's now been a month. Had to call twice this weekend to talk to someone, who took my name and number (again!) and said that they'd get back to me. Still no response. Still no refund. No problem. Filed a dispute with the credit card company. Never using Rex Formal Wear again!
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June 2023 by Guadalupe De La Rosa
Irene was super helpful in finding me a coat and tie for my wedding. She was even super kind to our children who were getting restless. She also found the perfect coat/tie combination. Thank you so much Irene!!!!
