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September 2024 by R Schorsch
Both the young lady in the women's clothing (forgot name) and the cashier (didn't see her name) were awesome. Really glad we went!
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August 2024 by kyler wade
Daisy is awesome! Some of the best/ most friendly service I’ve ever had. Passionate about local projects and the company. It was such a great experience it made me wish I was working there!
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August 2024 by G. Ruiz
Good service!
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August 2024 by hvg86 (Hvg86)
The selection of clothing for men is pretty abysmal. Arrangement is also confusing with men's and women's apparal sections mixed. Shoe options and sizes are also pretty bare bones m Somewhat small compared to other stores in the country. Unfortunate, since the staff are nice. Classes are also simple, most of the outdoor stuff is in Austin. Just do your shopping online and use this place for returns till the company cares to make it better.
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August 2024 by Melissa Johnson
I came to get hiking shoes for my daughter and I and Elliot helped us find the perfect pairs. He was super patient even though we tried on loads of shoes and wanted to make sure we had a great fit. Great experience.
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July 2024 by ÒʛϻθΠʓΥ
Best bike shop in all of SA ... I called and called all the shops of SA and no answer or be acting stupid lol ... when i called REI and I spoke with Sam in the bike shop very knowledgeable and his customer service was outstanding.... 10 out of 10 recommended ? ? ? ? fixed my GhostCat F2.2 rear wheel flat in no time... awesome dude .... ride on ... a bike is a bike ????????
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June 2024 by Michele Connor
I outdoor travel a lot and every trip I come in w specific requests ie waterproof hiking shoes for scrambling over boulders, or something specific that I prefer to select there (vs amazon) and they’ve successfully taken me to EBC, BBNP, Hiking in Ireland, Mt Fuji, etc and I cannot express enough how GRATEFULL I am for their help! As they say, there is no such thing as extreme weather, just improper clothing ??
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June 2024 by Jose Larson
I am very disappointed in the men's running selection at this store. They carry women's Janji and Rabbit gear, but there are no items for these brands for men. I guess men don't run as much? Hmmm.
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June 2024 by Alex Doring
the guy at the counter (Dave) tried to trick me into a 30 dollar membership without telling me it cost anything. i guess he figured i wouldn’t notice when i was paying. those guys are scammy as hell though and i definitely won’t go back
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June 2024 by Jessica
Unmatched customer service. Overflowing knowledge to help with any gear inquiry. I get excited to visit this location because the staff is formative, fun, and filled with all the outdoor toys desired. Keep up the fantastic work, REI.
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May 2024 by Christopher King
A great return policy. It allows you to make sure that what you buy is quality and will last. Also, the garage sale items help give new life to second hand items. The staff care about your experience and it shows. One of the better REI’s I’ve been to.
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May 2024 by Dane Schmick
Great selection of outdoor gear with a very helpful and knowledgeable staff. I needed to make a complicated exchange and the staff were able to take the time necessary in order to make the exchange correct. Really appreciate their willingness to help and will for sure go back when I need more gear!
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May 2024 by Scott Davis
They have an excellent collection of outdoor products for clothing to tents! In addition, the employees are genuinely friendly and are willing to assist you in any way possible. Think of this store being an adventure worth taking... I normally don't go to outdoorsy stores like this, but I'm glad I had an open mind! ?
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May 2024 by TA Stark
Very helpful folks there. Well stocked and clean.
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May 2024 by steve cowper
Great staff, great products.
Love this place!
